We ordered 2 items and was told they were both in stock ready for delivery. Only 1 item was delivered. Delivery team did not have any idea were the 2nd item was, I Called the help line they told us...
Lasīt vairāk
Hannah Nielen-Groen
Cousins Furniture
8 years ago
Thank you for taking the time to leave us feedback. We do appreciate it. We are sorry that there was an issue with your delivery and can only apologise for this.
We hope that this experience will not put you off shopping with us in the future and look forward to seeing you in store again.
Once again, thank you for taking the time to leave us feedback.
First class service and attitude.
Professional from start to finish. Dates were adhered to and information on progress was readily available.
An enjoyable experience.
Atsauksmes par produktu
Pirkuma datums: 24/09/2017
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
8 years ago
Ko Trusted Customer teica par Cousins Furniture:
The delivery wagon collided with the fence on our drive :-(
It took days for Cousins to agree liability - and I have yet to get the work done ... so don't even know if they will pay out.
Atsauksmes par produktu
Pirkuma datums: 22/09/2017
0
Dalīties
Uzticams klients
Verificēja Feefo
8 years ago
Excellent. Great customer service, timely and a good price for a quality product.
If furniture is ordered with an expected delivery date and this time scale is more or less doubled it would be expected that some contact from the store would be made with the customer. In our case...
Lasīt vairāk
Hannah Nielen-Groen
Cousins Furniture
8 years ago
Thank you for taking the time to leave us feedback, we do appreciate it. We are sorry that you were not kept up to date on the progress of your order. This is not the norm and we can only apologise for this.
Once again, thank you for taking the time to leave us feedback.
Atsauksmes par produktu
Pirkuma datums: 17/08/2017
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
8 years ago
Ko Trusted Customer teica par Cousins Furniture:
Good quality good team to deal with
Atsauksmes par produktu
Pirkuma datums: 05/08/2017
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
Solihull
8 years ago
Ko Trusted Customer teica par Cousins Furniture:
Helpful salesman, who answered questions but let us look and make a decision without following us around. Completed paperwork efficiently. Overall an enjoyable sofa shopping experience.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We hope that this experience will not put you off shopping with us in the future and look forward to seeing you in store again.
Once again, thank you for taking the time to leave us feedback.