Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Cosyfeet Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/cosyfeet-us | Feefo

Uzticams klients

Verificēja Feefo

6 years ago

Customer service was excellent and return process was super easy

Atsauksmes par produktu

Pirkuma datums: 30/07/2019

0

JM

Jme

Verificēja Feefo

6 years ago

Ko Jme teica par Cosyfeet:

It was about average except package shipping was vague.

The package shipped from a strange location and I wasn't entirely sure what it was until I opened it.

Sam Thompson

Cosyfeet

6 years ago

Thank you for your feedback. We are sorry to hear this. We are a UK based company so the parcel was shipped from England to America. The outer packaging should have had Footshop Ltd on it which is part of Cosyfeet. We are sorry for any confusion this may have caused. Once again, we thank you for taking the time to provide some feedback and should you require any further assistance in the future, please do not hesitate to contact us.

Atsauksmes par produktu

Sam Thompson

Cosyfeet

6 years ago

Thank you for your feedback. We are sorry you have found this style to be unsuitable. We can advise we offer a free returns service so if they are unsuitable they can be returned for a full refund. Although all of our footwear is the 6E width fitting some styles will accommodate more swelling than others and the fit can vary. If you would like to discuss some alternative styles that may be more suitable for you please contact our Customer Services Team and we will be happy to advise. Once again, we thank you for taking the time to provide some feedback and should you require any further assistance in the future, please do not hesitate to contact us.

Pirkuma datums: 01/08/2019

0

MY

Mattie York

Verificēja Feefo

6 years ago

Ko Mattie York teica par Cosyfeet:

My feet was swollen, the width of your shoe was great. the only problem I had was the length of the shoes. If the shoes had been a little longer they would have been prefect.

Sam Thompson

Cosyfeet

6 years ago

Thank you for your feedback. We are sorry you experienced a problem with the length. You are able to return them to us free of charge for a refund. Unfortunately we do not do a larger size in this style. We have a limited section of styles that go to a size US 12. It would make them 1/2 an in longer in length. Should you require any information or would like any advice on future orders, please do not hesitate to contact our dedicated customer service team who will be more than happy to help you.

Atsauksmes par produktu

Sam Thompson

Cosyfeet

6 years ago

Thank you for your feedback. We are sorry you experienced a problem with the length. You are able to return them to us free of charge for a refund. Unfortunately we do not do a larger size in this style. We have a limited section of styles that go to a size US 12. It would make them 1/2 an in longer in length. Should you require any information or would like any advice on future orders, please do not hesitate to contact our dedicated customer service team who will be more than happy to help you.

Pirkuma datums: 24/07/2019

0

CC

Carol Crow

Verificēja Feefo

Broomfield, CO USA

6 years ago

Ko Carol Crow teica par Cosyfeet:

Had to send back the first pair of shoes and reorder. They made it easy to do this and now we have the new shoes and they fit fine.

Atsauksmes par produktu

Pirkuma datums: 25/07/2019

0

Uzticams klients

Verificēja Feefo

6 years ago

Excellent, friendly & professional service. One needed improvement: I have requested that a catalog be sent to me, but have not received one. I was told that a catalog should have been included in...

Lasīt vairāk

Atsauksmes par produktu

Pirkuma datums: 08/07/2019

0

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Cosyfeet Audrey Extra Roomy Women's ShoesVairāk pārskatu par šo produktu(14)Skatīt produkta tīmekļa vietniSize seemed not to be consistent with the other pair of shoes I've purchased.

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?