Inconsistent coal quality. Poor knowledge regards what is required for an open fire WITH back bolier vs open fire only. Delivery reliability hit and miss. Website poor for 21st century standards...
Lasīt vairāk
Coals2U
Coals2U
11 years ago
We’re really sorry to hear that you've had a bad experience with Coals2U. The happiness of our customers is paramount to our business and we can see that we've let you down. Please accept our apologies for the quality of the fuel you received. Due to coal being a natural product, it’s sometimes hard to exactly control the quality, though all of our coal is strictly screened and washed before being bagged. If you’d like to talk about this further, please don’t hesitate to contact us by calling 0845 450 1474, or emailing feedback@cplindustries.co.uk. Thank you for bringing these issues to our attention. Improving our service where necessary is very important to us and your feedback is vital to helping us achieve it.
Warm Regards
Rebekah
Atsauksmes par produktu
rebekah.barnett@cplindustries.co.uk
Coals2U
11 years ago
We’re really sorry to hear that you've had a bad experience with Coals2U. The happiness of our customers is paramount to our business and we can see that we've let you down. Please accept our apologies for the quality of the fuel you received. Due to coal being a natural product, it’s sometimes hard to exactly control the quality, though all of our coal is strictly screened and washed before being bagged. If you’d like to talk about this further, please don’t hesitate to contact us by calling 0845 450 1474, or emailing feedback@cplindustries.co.uk. Thank you for bringing these issues to our attention. Improving our service where necessary is very important to us and your feedback is vital to helping us achieve it.
Pirkuma datums: 27/01/2015
0
Dalīties
Uzticams klients
Verificēja Feefo
11 years ago
The ordering process is simple; prices are competitive and delivery is always on time.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
