Thank you for your feedback.
We’re very sorry to hear about your experience in store, as this is not the level of service we strive to provide. However, we’re pleased that our Head Office team was able to resolve this for you.
Your comments are important to us and will be shared internally to help improve our in-store experience.
Atsauksmes par produktu
Clogau Customer Services
Clogau
15 days ago
Thank you for your feedback.
We’re very sorry to hear that your earring arrived bent and about your experience in our Merthyr store. This is certainly not the standard of service we expect, and we’re disappointed to hear that you felt the team were unhelpful.
While we’re pleased the issue was eventually resolved, your comments regarding the in-store experience have been taken seriously and will be shared with the store management team to address.
We truly value your feedback and appreciate you bringing this to our attention.
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.