parcel left in the public entrance where everybody walks through to 72 flats and many parcels have gone missing instead of being delivered to individual fflats
Rachel
Chums
16 hours ago
Thank you for your feedback. We're sorry to hear that your parcel was left in a communal entrance rather than being delivered directly to your flat. Your comments are important to us and will be shared with our delivery partner for review. We apologise for any inconvenience caused and appreciate you bringing this matter to our attention.
Despite Chums taking money from my account three weeks ago order not received. The tracking diagram showed van half way along route and I was told my order was delayed and diagram shows delivery...
Lasīt vairāk
Rachel
Chums
16 hours ago
Thank you for your feedback. We're very sorry for the delay and the frustration this has caused. Unfortunately, your order was lost in transit with the carrier, and we apologise for the inconvenience and disappointment experienced. We can confirm that a full refund has been processed today. We're sorry that our communication did not meet your expectations and appreciate you bringing this to our attention so that we can review and improve our service.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.