I am sorry to hear the wrong colour was sent. I have looked into your account and can see your replacement has been sent. Sorry for any inconvenience caused.
Delivery was very poor and was given no reason why until I contacted them. If I had not done that I would probably still be waiting
Chums
Chums
13 years ago
I can only apologise one pair of shoes took longer for delivery. We was currently waiting on the stock to be replenished before we could dispatch. We do usually inform our customers, please accept our apologies if we failed on this occasion. Thanks
I do think that a reduced cost of Postage and Packing should apply - the more you spend the less postage should be charged.
Chums
Chums
13 years ago
We do offer free postage and a next day delivery when orders total over £275.00. We do also do regular promotions for free postage, these are usually sent via e-mail. Are you registered with us? Please e-mail us on enquires@chums.co.uk. Thanks
I ordered the curtains and was supposed to get free tiebacks which i did not get, but i am happy with the curtains.
Chums
Chums
13 years ago
I have looked into this and we do offer tie backs but they are an additional charge. If you wish to order these please e-mail us on enquires@chums.co.uk and we will call you. Thanks .
Internet order form stated 7 days standard delivery. I ordered on 6-9-2013 items arrived 17-9-2013.
Chums
Chums
13 years ago
We are very sorry to hear that the service and the product on this occasion were not satisfactory. We have checked our records and it shows that your refund has been processed. We can only apologise that the trousers were not suitable. This is not a representitive of Chums normal standard of service and we hope this will not deter you from ordeing from us again. Kind regards
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.