We sincerely appreciate your business and your valuable feedback.
Atsauksmes par produktu
Anirudh
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Pirkuma datums: 02/08/2026
0
Dalīties
Uzticams klients
Verificēja Feefo
1 month ago
Very good
Anirudh
Chums
1 month ago
We sincerely appreciate your business and your valuable feedback.
Atsauksmes par produktu
Anirudh
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Pirkuma datums: 28/07/2026
0
Dalīties
MW
Mr Jack wild
Verificēja Feefo
GBR
1 month ago
Ko Mr Jack wild teica par Chums:
Rubbish and unreliable
Twice we have been promised a phone call and twice nobody has rang and that was last week and we are still waiting
Helen
Chums
1 month ago
Thank you for your feedback. We are sorry to hear that you have been disappointed with the service you received. We understand how frustrating it is to be promised a callback and then not receive one, particularly when you have been waiting for a resolution.
This is not the level of service we aim to provide, and we apologise for the inconvenience caused. Your comments will be shared with the relevant team so that the missed callbacks can be reviewed and improvements made to our communication processes.
Thank you for bringing this to our attention, and we are sorry for the frustration caused by the delay.
Atsauksmes par produktu
Helen
Chums
1 month ago
Thank you for your feedback. We are sorry to hear that you experienced difficulties while trying to arrange the exchange for the correct size trousers. We understand how frustrating it must have been to contact us twice without receiving a resolution.
Following receipt of the additional £5.00 payment yesterday, we can confirm that your replacement order has now been dispatched. We apologise for the delays and lack of communication during this process, as this is not the level of service we aim to provide.
Thank you for your patience and for bringing this matter to our attention. Your comments will be shared with the relevant team to help improve our service and communication going forward.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.