CHU Underwriting Agencies pārskati

Thank you for taking the time to provide your feedback.We understand a credit card fee can be an undesirable additional amount on top of the policy premium. Our renewal documents state payments by credit card may attract a surcharge. We also provide alternate options which don’t attract a fee.Happy to discuss further on 1300 289 248.

Thank you for your feedback. We will pass it on to our customer service team who are always striving to give the best possible service to our customers.

Hi Peter, Thank you for taking the time to give us feedback and raising the issues about the relevant documents not being attached with the original quote. We have passed this onto our technical team to fix and ensure that moving forward the experience is seamless. Thank you CHU

Hi Peter I have reviewed the original quote request. Upon review, it appears the system correctly triggered a referral due to a response to one of the questions. This in turn required an underwriter review the request. The quote was subsequently approved and released will all relevant documents attached. Once again, thank you for your feedback.