Good service and attention to detail but no contact phone numbers!
Hello - we have two ongoing policies with CHU for landlord insurance.
Renewal notices came in heaps of time to allow me to compare policies with other insurance companies, check what was being...
Lasīt vairāk
0
Dalīties
MA
Mark
Verificēja Feefo
4 years ago
Ko Mark teica par CHU Underwriting Agencies:
Easy process
Rachelle
CHU Underwriting Agencies
4 years ago
Great to hear Mark - thank you for giving this feedback.
0
Dalīties
CR
Craig
Verificēja Feefo
4 years ago
Ko Craig teica par CHU Underwriting Agencies:
All good
speedy response to enquiry. Smooth online experience. Easy to navigate.
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Craig, Thank you for taking the time to leave your feedback. We are so pleased that you had a positive experience with both our customer service team and our website. We will pass on this feedback to the teams.
0
Dalīties
PE
Peter
Verificēja Feefo
4 years ago
Ko Peter teica par CHU Underwriting Agencies:
Always efficient with notification and processing of Policy renewal
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Peter, We are glad that your renewal experience was a positive one. CHU
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Dalīties
TS
THE SECRETARY - SP 69734
Verificēja Feefo
4 years ago
Ko THE SECRETARY - SP 69734 teica par CHU Underwriting Agencies:
Some what concerned as a customer for over 10 years that I did not get a reminder notice. Service was quick when I realised and requested it.
Vicki
CHU Underwriting Agencies
4 years ago
Hi Conny
I've checked the policy and can see renewal terms were sent 23/10/2021, 27/11/2021 & 10/01/2022. Not sure why you didn't receive the 27/11/2021 copy which would have been the reminder.
Regards
Vicki
0
Dalīties
MA
Mark
Verificēja Feefo
4 years ago
Ko Mark teica par CHU Underwriting Agencies:
All the documentation was correct..
Rachelle
CHU Underwriting Agencies
4 years ago
Good news.
0
Dalīties
RO
Roger
Verificēja Feefo
Fremantle
4 years ago
Ko Roger teica par CHU Underwriting Agencies:
Excellent
Good response, professional, helpful, very goof service, well explained,, very friendly
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Roger, We are so pleased that you had a positive experience and thank you for taking the time to leave your feedback. CHU
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Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Very good service
Very helpeful and answered all my questions
Rachelle
CHU Underwriting Agencies
4 years ago
We are thrilled to receive this feedback - thank you for taking the time to leave it.
0
Dalīties
TS
THE OWNERS OF SP 37472
Verificēja Feefo
4 years ago
Ko THE OWNERS OF SP 37472 teica par CHU Underwriting Agencies:
To be honest, I have never found CHU terribly helpful....
Vicki
CHU Underwriting Agencies
4 years ago
Hi Fiona
Thank you for the feedback even though it's disappointing to read as customer service is important to CHU. To help assist with training and improvement opportunities are you able to me more specific in relation to how we have failed.
Regards
Vicki
0
Dalīties
OJ
Owners Corporation Plan No. PS 513343J
Verificēja Feefo
4 years ago
Ko Owners Corporation Plan No. PS 513343J teica par CHU Underwriting Agencies:
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.