Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Chaseblue Loans Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 580 pārskati

Bennett

Verificēja Feefo

7 years ago

Ko Bennett teica par Chaseblue Loans:

Professional, yet friendly and helpful. Good communication. Would defiantly recommend

Alun

Chaseblue Loans

7 years ago

Thank you

Atsauksmes par produktu

Pirkuma datums: 14/11/2018

Faux

Verificēja Feefo

7 years ago

Ko Faux teica par Chaseblue Loans:

Great lender

Great friendly service which helped me to reach my goals. Would definitely use again.

Alun

Chaseblue Loans

7 years ago

Thank you for taking the time to reply

Atsauksmes par produktu

Pirkuma datums: 01/10/2018

Uzticams klients

Verificēja Feefo

7 years ago

I wasn't advise very clearly of the process at the start. I was then constantly burraged with constant phone calls that it got to the point where I felt communications were best by emails only.

Alun

Chaseblue Loans

7 years ago

Good morning,

Thank you for taking the time to reply to our Feefo request, we take all feedback on board.

We are sorry to read that you were not happy with the overall process of your application and acknowledge your statement of dissatisfaction.

After looking at your application in detail, there was clearly a delay caused by the need for a court to action the transfer paperwork. With them involved it required a lot of chasing on your advisor behalf to try and confirm a completion date and keep the case moving forward. It was important to keep all parties updated and often phone calls were needed which were also backed up by group emails.

If you wish to discuss your specific case further, then please feel free to contact us directly.

We will review our internal processes to ensure we continue to deliver the very best service our clients require from us.

Regards
Chaseblue Loans

Atsauksmes par produktu

Pirkuma datums: 31/10/2018

Maclean

Verificēja Feefo

7 years ago

Ko Maclean teica par Chaseblue Loans:

Fantastic service from start to finish!! Always very attentive and fully investigated our needs before offering a service! Excellent

Alun

Chaseblue Loans

7 years ago

Thank you so much for your kind words.

We really appreciate you taking the time out to share your feedback with us.

We look forward to helping you again in the future.

Atsauksmes par produktu

Pirkuma datums: 31/10/2018

Puddle

Verificēja Feefo

7 years ago

Ko Puddle teica par Chaseblue Loans:

Kaye was fantastic from start to finish. Made the whole process simple and stress free. Nice work to all at ChaseBlue in particular Kaye Singh. I will be definitely recommending them to friends etc....

Lasīt vairāk

Alun

Chaseblue Loans

7 years ago

Thank you so much for your kind words.

We really appreciate you taking the time out to share your feedback with us.

We look forward to helping you again in the future.

Atsauksmes par produktu

Pirkuma datums: 24/10/2018

Uzticams klients

Verificēja Feefo

7 years ago

Excellent, informative and kept to promised lead times.

Excellent customer service from start to finish. Phil kept us updated every step of the way. Would highly recommend Chaseblue loans.

Alun

Chaseblue Loans

7 years ago

Thank you so much for your kind words.

We really appreciate you taking the time out to share your feedback with us.

We look forward to helping you again in the future.

Atsauksmes par produktu

Pirkuma datums: 24/10/2018

Bennett-Smith

Verificēja Feefo

Kent

7 years ago

Ko Bennett-Smith teica par Chaseblue Loans:

The service and advice received from the broker was exemplary - nothing was too much trouble - and the result was a mortgage enabling us to purchase our new home and begin our last big adventure! We...

Lasīt vairāk

Alun

Chaseblue Loans

7 years ago

Thank you so much for your kind words.

We really appreciate you taking the time out to share your feedback with us.

We look forward to helping you again in the future.

Atsauksmes par produktu

Pirkuma datums: 19/10/2018

Hubbard

Verificēja Feefo

skegness

7 years ago

Ko Hubbard teica par Chaseblue Loans:

Very efficient and always available at the drop off a hat.

Alun

Chaseblue Loans

7 years ago

Thank you so much for your kind words.

We really appreciate you taking the time out to share your feedback with us.

We look forward to helping you again in the future.

Atsauksmes par produktu

Pirkuma datums: 15/10/2018

Uzticams klients

Verificēja Feefo

7 years ago

Go elsewhere

Took far too long to give an answer, 3 months before you finally agreed to the loan!! Would not recommend you to anyone.

Alun

Chaseblue Loans

7 years ago

Good morning,

Thank you for taking the time to reply to our Feefo request, we take all feedback on board.

We are sorry to read that you were not happy with the overall process of your application and acknowledge your statement of dissatisfaction.

After looking at your application in detail, there were many needs requested that the lender required before they were willing to fund your transaction, including documentation from 3rd parties which unfortunately increased the overall timescale of your application.

We will review our internal processes to ensure we continue to deliver the very best of service our clients require from us.

If you wish to discuss this further, then please feel free to contact us directly.

Regards

Chaseblue Loans

Atsauksmes par produktu

Pirkuma datums: 25/09/2018

Uzticams klients

Verificēja Feefo

7 years ago

Excellent super slick service

Excellent, super slick service from start to finish from Phil at Chase Blue.

Alun

Chaseblue Loans

7 years ago

Thank you so much for your kind words.

We really appreciate you taking the time out to share your feedback with us.

We look forward to helping you again in the future.

Atsauksmes par produktu

Pirkuma datums: 25/09/2018

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

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Chaseblue Loans pārskati

Secured LoanVairāk pārskatu par šo produktu(200)Skatīt produkta tīmekļa vietniGreat service. Helpful throughout every stage of purchase.

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secured loanVairāk pārskatu par šo produktu(200)Skatīt produkta tīmekļa vietni

secured loanVairāk pārskatu par šo produktu(200)Skatīt produkta tīmekļa vietni

Secured LoanVairāk pārskatu par šo produktu(200)Skatīt produkta tīmekļa vietniSuited my budget which I outlined from the first phone call.

Secured LoanVairāk pārskatu par šo produktu(200)Skatīt produkta tīmekļa vietniAn excellent package tailored to our needs.

Secured LoanVairāk pārskatu par šo produktu(200)Skatīt produkta tīmekļa vietniGood product/good fixed rate.

Secured LoanVairāk pārskatu par šo produktu(200)Skatīt produkta tīmekļa vietniJust what I needed when mortgages weren't available

Secured LoanVairāk pārskatu par šo produktu(200)Skatīt produkta tīmekļa vietni

Secured LoanVairāk pārskatu par šo produktu(200)Skatīt produkta tīmekļa vietni

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?