Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

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Uzticams klients

11 years ago

Pirkuma datums: 23/02/2014

My apologies for not commenting sooner, my mum was very poorly and in hospital at…

My apologies for not commenting sooner, my mum was very poorly and in hospital at the time of my visit and I was somewhat distracted. The chair was purchased for her and the service provided in doing...

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Uzticams klients

11 years ago

Pirkuma datums: 21/02/2014

Delivered within 48 hours

ChairOffice

11 years ago

Good Morning. Please accept our apologies for this as we were not aware that there was a problem. We would be more than happy to send a new back for you but if you are happy to keep it as it is I will assure you that if it becomes worse we will dispatch a new back FOC to remedy this. James Welch

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Uzticams klients

11 years ago

Pirkuma datums: 21/02/2014

Item not received after a week+ called customer service who said they would call straight…

Item not received after a week+ called customer service who said they would call straight back and still haven't heard anything

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Uzticams klients

11 years ago

Pirkuma datums: 20/02/2014

Colour was out of stock, got a phone call (which I missed) and an email…

Colour was out of stock, got a phone call (which I missed) and an email stating this and if I would be happy with the grey (which I was and emailed back) and delivery time was good.

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