Fantastic service. Had some questions and they answered them and also rang me. Very personal service and beautiful product. Would definately use again. Thanks.
The chain took a long time to arrive and I had to send 2 emails and also phone. When it did arrive,I was very disappointed with it as it was very thin and I felt not worth the money, especially with...
Lasīt vairāk
Carolina
Chains of Gold
10 years ago
Hi
I am sorry to read your comments. Are you sure that's our service you had an issue with? You placed your order at 1pm on the 29/06. We dispatched it to you at 3pm on the same day and you signed for the parcel the next day 9.17am on the 30/06. You selected the free postage option and still received your item with a next day delivery service. We have no records of a call or emails from you during the 20 hours between you placing and receiving your order.
TC
Trusted Customer
10 years ago
Hi....I am so sorry...it was to 'Overstock" that the review should have gone...I can't understand how I made the mistake. However...your parcel did arrive very promptly for which I was very grateful but the chain was very much finer than I thought I was buying so I did send it back...The refund was granted and paid in full...thank you very much... I must inquire more about the thickness of a chain before I buy another...The picture was very deceiving as it was in Over Stock.
Once again, very sorry for the mistake...I hope to buy from you in the future...
Atsauksmes par produktu
Carolina
Chains of Gold
10 years ago
We understand how difficult it can be to shop for jewellery online so we add as much information together with supporting pictures. The product listing contains the chain thickness, the weight and also various pictures which includes one of a model wearing it. If there's anything else you think we could have added to help, your feedback is valuable.
We offer a free returns label so you could have posted it back to us for a refund. We are very sorry to hear it wasn't as expected.
I have rated them as a 3 due to the length at the back one is longer than the other I av kept them because my dad bought them for me or else I would have sent them back
Excellent customer service & delivery I am very pleased with my purchase & the way Chains of Gold offer good Quality jewellery for a very competitive price range
Atsauksmes par produktu
Carolina
Chains of Gold
10 years ago
Thank you :) If you could see my face, you'd see us blushing!
Your comments are really appreciated and we look forward to helping you again in the future.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
I am sorry to read your comments. Are you sure that's our service you had an issue with? You placed your order at 1pm on the 29/06. We dispatched it to you at 3pm on the same day and you signed for the parcel the next day 9.17am on the 30/06. You selected the free postage option and still received your item with a next day delivery service. We have no records of a call or emails from you during the 20 hours between you placing and receiving your order.