Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Celebrity Cruises pārskati

https://www.celebritycruises.co.uk

IZCILI

Pakalpojums

4.8

/5

5

4

3

2

1

944

99

17

15

24

1,099

vērtējumi pēdējā gada laikā

Tiek rādīti visi 9,403 pārskati

Uzticams klients

11 years ago

Excellent company, first class service

0

Uzticams klients

11 years ago

excellent ship excellent food and choice of dining with excellent service throughout

0

Uzticams klients

11 years ago

Great when you speak to personnel on the phone - would be better if calls…

Great when you speak to personnel on the phone - would be better if calls were free. However the Internet site is quite unreliable and not always easy when trying to do things online.

0

Uzticams klients

11 years ago

Did not like the set dinning. We were on Second sitting. The service was was…

Did not like the set dinning. We were on Second sitting. The service was was so slow that we missed the being of the show. Breakfast in the main dining room was also very slow and I did not realise...

Lasīt vairāk

0

Uzticams klients

11 years ago

Prefer to comment after the cruise.

0

Uzticams klients

11 years ago

the only problem was last year in September on the infinity they ran out of…

the only problem was last year in September on the infinity they ran out of teabags and has I had been on the same ship the year before the standard was not the same i.e. cleaning around pool area...

Lasīt vairāk

0

Uzticams klients

11 years ago

Took several calls to sort out the booking for the cruise but overall happy with…

Took several calls to sort out the booking for the cruise but overall happy with the service received. Only criticism is length of time it takes to get through when calling customer services/...

Lasīt vairāk

0

Uzticams klients

11 years ago

There were no problems

0

Uzticams klients

11 years ago

The service given by the staff was superb, the ship its-self was fantastic with excellent…

The service given by the staff was superb, the ship its-self was fantastic with excellent facilities for everyone!

0

Uzticams klients

11 years ago

Real diffuculty in contacting Celebrity by telephone. Staff are very helpful once you are able…

Real diffuculty in contacting Celebrity by telephone. Staff are very helpful once you are able to speak to someone. Have concerns re changes in the costs of holidays. We normally book very early...

Lasīt vairāk

0

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

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