Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Celebrity Cruises pārskati

https://www.celebritycruises.co.uk

IZCILI

Pakalpojums

4.8

/5

5

4

3

2

1

914

88

18

14

21

1,055

vērtējumi pēdējā gada laikā

Tiek rādīti visi 9,480 pārskati

Uzticams klients

11 years ago

The only reason I have not moved it to excellent is that when calling to…

The only reason I have not moved it to excellent is that when calling to query anything on my existing bookings - I wait a really long time to get through. I dread ringing up :( This is a shame as...

Lasīt vairāk

0

Uzticams klients

11 years ago

Excellent food and service and loved most of the entertainment

0

Uzticams klients

11 years ago

After initial booking made at the Cruise Show in London, seeking help on follow up:…

After initial booking made at the Cruise Show in London, seeking help on follow up: on line check-in via the computer and our home printer,was extremely difficult. Accessing help was difficult as we...

Lasīt vairāk

0

Uzticams klients

11 years ago

We have always been loyal to Celebrity, and the cruise generally is good. The let down…

We have always been loyal to Celebrity, and the cruise generally is good. The let down is Celebrity ships are now seeming very old and tired compared to other cruise lines.

0

Uzticams klients

11 years ago

Could not fault the cruise we went on, apart from the evening entertainment which was…

Could not fault the cruise we went on, apart from the evening entertainment which was not to our taste.

0

Uzticams klients

11 years ago

Have had 4 trips so far and up until now have no complaints at all.…

Have had 4 trips so far and up until now have no complaints at all. Have enjoyed every cruise so far.

0

Uzticams klients

11 years ago

Return every time because of excellence of facilities and service

0

Uzticams klients

11 years ago

Very pleased with booking service and the way in which follow up queries dealt with.…

Very pleased with booking service and the way in which follow up queries dealt with. Looking forward very much to our cruise.

0

Uzticams klients

11 years ago

On both Celebrity cruises we have undertaken, we have found the overall experience to be…

On both Celebrity cruises we have undertaken, we have found the overall experience to be excellent.

0

Uzticams klients

11 years ago

Service provided by people who know what they are doing to attract and retain customers.

0

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

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