Lisa at Panache Cruises was very very helpful and it was obvious she had our, as the client, interests at heart.
Always very helpful, patient and responsive.
0
Dalīties
Uzticams klients
Verificēja Feefo
1 month ago
Very helpful and efficient booking
Very helpful and efficient price quote and booking two ocean view cabins . Emma Ash is great . We have booked cruises with her three times now !
Su
Celebrity Cruises
1 month ago
Thank you for your feedback. We’re pleased to hear that you were satisfied with the service provided by Emma, and we look forward to welcoming you back onboard. Thank you for your continued loyalty to our brand and for choosing to sail with us again.
0
Dalīties
Uzticams klients
Verificēja Feefo
1 month ago
Call centre serice very poor
Awerful - on the calls for over 2hrs and many calls to do a simple change dealth by agent from the US call centre
Su
Celebrity Cruises
1 month ago
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the long wait times you encountered when trying to make a simple change. Please accept our sincere apologies for the inconvenience and frustration caused. Your feedback has been noted and is appreciated.
0
Dalīties
SA
STEPHEN ALEXANDER
Verificēja Feefo
1 month ago
Su
Celebrity Cruises
1 month ago
Thank you for taking the time to rate our service Stephen.
0
Dalīties
AN
ANGELA
Verificēja Feefo
GBR
1 month ago
Ko ANGELA teica par Celebrity Cruises:
Highly recommended
A super service from a very good cruise concierge. Felt very confident in her advice and help.
Su
Celebrity Cruises
1 month ago
Hi Angela, we're delighted to hear that you were happy with the service from our wonderful Cruise Concierge. Thank you for taking the time to share your feedback and we look forward to welcoming you onboard!
0
Dalīties
Uzticams klients
Verificēja Feefo
1 month ago
Service
Good service all my questions answered and helpful
Su
Celebrity Cruises
1 month ago
Thank you for your feedback, we look forward to welcoming you onboard!
0
Dalīties
PB
PETER BODENHAM
Verificēja Feefo
GBR
1 month ago
Ko PETER BODENHAM teica par Celebrity Cruises:
Very poor reservation would not let us back onto site!
Hi there , we’re recently reserved a cruise to the Mediterranean.
It was just a case of checking our dates to make sure it would not clash with anything at work or with family.
After checking we went...
Lasīt vairāk
Su
Celebrity Cruises
1 month ago
Thank you for sharing your feedback. We’re very sorry to hear about the technical issues you experienced during the reservation process and the frustration this caused, particularly with the subsequent price increase.
Please accept our sincere apologies for the inconvenience. Your comments are appreciated and have been shared with the relevant team for review.
0
Dalīties
JI
JENNIFER ILLINGWORTH
Verificēja Feefo
GBR
1 month ago
Ko JENNIFER ILLINGWORTH teica par Celebrity Cruises:
Great Asia cruise on Celebrity Solstice March 2026
All staff were attentive, professional and courteous at all times.
We had concierge class and it was great - our cabin person was extremely intuitive to how often we wanted contact (not too often!)...
Lasīt vairāk
Su
Celebrity Cruises
1 month ago
Thank you Jennifer, for sharing your feedback about your experience onboard Celebrity Solstice. We're delighted to hear that you had a positive experience and our team onboard helped to enhance your cruise. We hope to see you onboard again soon!
0
Dalīties
LW
LYNDA WILLIAMSON
Verificēja Feefo
GBR
1 month ago
Ko LYNDA WILLIAMSON teica par Celebrity Cruises:
Love Celebrity
Absolutely wonderful service
Su
Celebrity Cruises
1 month ago
Thank you for your feedback Lynda. We look forward to welcoming you onboard.
0
Dalīties
PP
PHILIP PINDER
Verificēja Feefo
GBR
1 month ago
Ko PHILIP PINDER teica par Celebrity Cruises:
Excellent service by Celebrity.
Madre has an excellent telephone manner and converted our initial enquiry into a firm booking by diligently and calmly working through every detail/question we had. This resulted in a booking for a...
Lasīt vairāk
Su
Celebrity Cruises
1 month ago
Thank you for your feedback, Philip. We’re pleased to hear that you had a smooth booking experience and that Madre was able to answer all of your questions.
We also apologise for the FCC issues you encountered; however, we’re glad that Mylene was able to support you and resolve the matter during Madre’s absence. We truly appreciate your comments and look forward to welcoming you back on board in the future.
Celebrity Cruises is consistently voted one of the top cruise lines in the world. We work hard to bring our guests the most unforgettable on board experiences, the most luxurious accommodation, award-winning gourmet dining and an unbeatable choice of hand-picked destinations.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Celebrity Cruises is consistently voted one of the top cruise lines in the world. We work hard to bring our guests the most unforgettable on board experiences, the most luxurious accommodation, award-winning gourmet dining and an unbeatable choice of hand-picked destinations.