CartridgeMonkey.com pārskati

Thank you for taking the time to write to us today. I am very sorry to hear the ink we supplied would not register in your machine. I am certain the replacement we sent you will operate smoothly in your machine. Again, I am sorry for any inconvenience this may have caused. Please do not hesitate to contact me on 0845 365 6666, I would be more than happy to help. Kind regards Lou Customer Care Cartridge Monkey 0845 365 6666

Thank you for taking the time to leave feedback. I am really sorry to hear that you are having problems with the cartridges off your last order. Quality and reliability are extremely important to us so it is really disappointing to hear that you have been let down by one of our products. Our own brand compatible cartridges should perform to the same standard as the original cartridges so I can only presume the cartridges you received may have been from a faulty batch. As with all of our own brand cartridges we offer a 2 year guarantee that covers all aspects of quality and performance. We will always do anything we can to help so I would be more than happy to raise a return for the full set of faulty cartridges. I can send out a new set of cartridges today or alternatively we can get this refunded in full. Again I am really sorry for the inconvenience this has caused you. If you would like to discuss this further please feel free to contact me direct. Kind Regards David David Bailey | Customer Care Advisor t: 0845 365 666 | f: 0845 365 5045

Thank you for your recent email I am really pleased to hear that the replacement cartridges I sent out have now resolved the quality issues you were experiencing. If you have any further problems in the future please feel free to contact me direct. Kind Regards David David Bailey | Customer Care Advisor t: 0845 365 666 | f: 0845 365 5045