Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Carpet Barn and The Bed Store Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 4,121 pārskati

MR KENNY

Verificēja Feefo

GBR

13 days ago

Ko MR KENNY teica par Carpet Barn and The Bed Store:

quality carpets

good quality carpets at a reasonable price. Fitters were good as well

Uzticams klients

Verificēja Feefo

13 days ago

Good value for off cut large enough to do 2 bedrooms. Price and service from shop staff and fitters excellent.

Uzticams klients

Verificēja Feefo

13 days ago

Mattress

Great service in the rstore when buying a new mattress. Secoud one from them. Delievery thme was spot on with a phone call. Very happy customer

Uzticams klients

Verificēja Feefo

13 days ago

Wouldn’t use again

Overcharged us and made the refund process incredibly difficult to the point where we’ve just absorbed the cost. Used them only as the usual place we use had no fitters available. Wouldn’t use...

Lasīt vairāk

Matt

Carpet Barn and The Bed Store

6 days ago

We're sorry to read your review and are disappointed that this was your perception of your experience with us. We always strive to be transparent with our pricing and to resolve any refund queries fairly and in line with the circumstances of each order. Unfortunately, we have no record of any refund query on your order, and we're concerned to hear that you felt the process was difficult. We'd welcome the opportunity to investigate this further and understand exactly what happened, if you could please expand on your experience to our Customer Services team cs@carpetsandbeds.com

Uzticams klients

Verificēja Feefo

13 days ago

Great service. Thanks

Very helpful customer assistant. Didn't realise I could purchase a certain measurement from one of the already cut rolls. Really pleased with the carpet which was delivered when expected. Will...

Lasīt vairāk

MR DL THOMAS

Verificēja Feefo

GBR

13 days ago

Ko MR DL THOMAS teica par Carpet Barn and The Bed Store:

Good all round

Great service Great price Very accommodating re fitting etc.

MR FRANCIS

Verificēja Feefo

GBR

13 days ago

Ko MR FRANCIS teica par Carpet Barn and The Bed Store:

Loyalty not reciprocated

I have used this company for several years, both for beds and carpets. But I have 2 issues which means I will think twice about going back. On my latest order, for a double size end opening...

Lasīt vairāk

Matt

Carpet Barn and The Bed Store

6 days ago

Thank you for your feedback and for being a loyal customer over the years. We're sorry to hear about your recent experience. We understand your frustration regarding the difference between the quoted and charged price, and we're disappointed to learn that our response left you feeling undervalued. Unfortunately with the current economic situation and situation in the Middle East, manufacturer price changes have been occurring with little notice and we have no choice but to bring our pricing in line with these changes when notified. We also appreciate your comments about our delivery scheduling, and we recognise the importance of offering customers greater flexibility. Your feedback has been noted and will be shared with the relevant team for review. We genuinely value your past custom and are sorry that on this occasion we did not meet your expectations.

Uzticams klients

Verificēja Feefo

13 days ago

Reasonable product and service for the price

Visited the warehouse a couple of times whilst trying to figure out what carpet to put in our house, post renovation. I had mixed experiences with the sales people in the warehouse - some came across...

Lasīt vairāk

Uzticams klients

Verificēja Feefo

13 days ago

Excellent product & staff

Staff in store were so helpful & knowledgeable. I bought a carpet offcut perfect for a bedroom, which is great quality. Fitting happened the following week and I can’t speak highly enough about the...

Lasīt vairāk

Uzticams klients

Verificēja Feefo

13 days ago

Excellent service all round

In store the attentive customer service was excellent and we were able to take away samples to make a decision. The time for delivery and fitting was super quick (on what was a very large carpet). ...

Lasīt vairāk