Hello,
Thank you for your review, we are pleased you renew with us.
We do have members of staff working form home presently for their protection & safety which we take very seriously; however we have introduced the new payment system regardless of this as it's proven to be more secure than reading your card details over the phone.
After a successful implementation period, this will now be a permanent fixture of ours.
We thank you for your assistance & look forward to speaking to you again.
If you have any further comments about this, please let us know at social@carolenash.com.
Kind Regards.
Stephen @ the Social Media Team.