Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Lords Builders Merchants Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 1,173 pārskati

Steve Edwards

Verificēja Feefo

5 years ago

Ko Steve Edwards teica par Lords Builders Merchants:

Good service plenty of in stock products

Prices are comparably with most builders merchants, good range of product and low threshold for free delivery makes them my choice of merchant. Only criticism is the account registration is always...

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Uzticams klients

Verificēja Feefo

5 years ago

Excellent service, thank you

Excellent quality of services.

Uzticams klients

Verificēja Feefo

5 years ago

Easy ordering, prompt delivery, but...

Overall good service and delivery. However, I had ordered sawn timber joists expecting sizes to be as given on website – received planed down timber so had readjust all my measurements!

Uzticams klients

Verificēja Feefo

5 years ago

Refund request

Ordered a testing pump and had date and timing to pick it up and got call saying not available to pick which is frustrating, 2 weeks past still no call or feedback regarding order but lords has taken...

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Madalina

Lords Builders Merchants

5 years ago

Thank you for taking the time to offer feedback. We apologise for the inconvenience and we’re sorry your experience didn’t match your expectations. It was an uncommon instance, that we did not communicate your ordered product being out of stock and that a refund was not actioned immediately. We have communicated your message to the relevant team which will follow up on the refund. Please drop us a line at websales@lordsbm.co.uk for any concerns. Many thanks.

michelle Adkins

Verificēja Feefo

5 years ago

Ko michelle Adkins teica par Lords Builders Merchants:

great bags, great service

Quick delivery, bags seemed fuller than other competitors

Darren Lovett

Verificēja Feefo

5 years ago

Ko Darren Lovett teica par Lords Builders Merchants:

Second to none. quality service

Anthony Brown

Verificēja Feefo

5 years ago

Ko Anthony Brown teica par Lords Builders Merchants:

Fantastic service thank you

Just perfect thank you

W.G.

Verificēja Feefo

Lower Kingswood

5 years ago

Ko W.G. teica par Lords Builders Merchants:

Overall fair experience let down by the details

On the up side; i was able to buy 80kg of concrete when all the suppliers locally have no stock & the price was not gouged like the local suppliers were before they sold out (it’s worth mentioning...

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Madalina

Lords Builders Merchants

5 years ago

Hello, William. Thanks for sharing your feedback. We apologise for the delayed delivery. We've forwarded your message to the relevant team and are looking into improving our service for the future.

Gary

Verificēja Feefo

5 years ago

Ko Gary teica par Lords Builders Merchants:

Could do better

I done an online order and booked a delivery for am from 8 to 12 but at 12 still no delivery so rung them up told me they ring back hour later got phone call and told they do local delivery’s in...

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Madalina

Lords Builders Merchants

5 years ago

Hello, Garry. Thank you for taking the time to offer feedback and apologies for the inconvenience. We've forwarded your message to the relevant team and are looking into improving our service for the future. If you have any concerns, please contact us at email@lordsbm.co.uk. Many thanks.

Uzticams klients

Verificēja Feefo

5 years ago