Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Capital Fortune Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 1,216 pārskati

Uzticams klients

Verificēja Feefo

12 years ago

Very high level of customer service,James and Gabriella were great and professional all the way!

Capital Fortune

12 years ago

Thanks for the great feedback and Excellent rating. We have passed this on to both James and Gabriella.

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Verificēja Feefo

12 years ago

Great service, followed up, found options., Only problem was that one option wasnt possible because…

Great service, followed up, found options., Only problem was that one option wasnt possible because the company needed Rental to be 125% of mortgage payments, which clearly didnt meet the expected...

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Capital Fortune

12 years ago

We appreciate the Excellent rating

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Verificēja Feefo

12 years ago

Did what was asked and more

Capital Fortune

12 years ago

Thanks for the Excellent rating

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Verificēja Feefo

12 years ago

good overall service but charges too high!!!

Capital Fortune

12 years ago

Thanks for your comments and we hope we added value to the transaction

Uzticams klients

Verificēja Feefo

12 years ago

This is the best company i have ever dealt with,they were so professional in every…

This is the best company i have ever dealt with,they were so professional in every way and i write from experience. My own mortgage company would not take me on because of an age thing and i just...

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Capital Fortune

12 years ago

We really appreciate your comments and thank you for such positive praise. We try to do everything possible to ensure a good customer experience and whilst we are still not 100% perfect, we will always strive to provide an excellent service. I have passed on your comments to the Team. Thank You. David Rostron, Business Manager

Uzticams klients

Verificēja Feefo

12 years ago

We have purchased our homes(2) by them and it will be third time as well…

We have purchased our homes(2) by them and it will be third time as well hopefully :) Staff are polite,friendly and so helpfull. Rob Killeen is the most hard working person i ever met. He called us...

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Capital Fortune

12 years ago

Thank you Tibor + Krystal. We have passed your comments on to Rob Killeen

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Verificēja Feefo

12 years ago

Totally impressed with every aspect of their service. They could not have performed better at…

Totally impressed with every aspect of their service. They could not have performed better at any stage of the process and politely tolerated my wife's and my persistent chasing.

Capital Fortune

12 years ago

We really appreciate the Excellent rating

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Verificēja Feefo

12 years ago

Very efficient and very helpful and considerate.

Capital Fortune

12 years ago

Great feedback

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Verificēja Feefo

12 years ago

Verty helpful and friendly people Good thing for the elderly like me!!!

Capital Fortune

12 years ago

Great comments and we have passed them on to the Team. Thanks for the rating.

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Verificēja Feefo

12 years ago

Fine, until a snotty boy came on the phone, DEMANDING their final payment via a…

Fine, until a snotty boy came on the phone, DEMANDING their final payment via a card. He was advised I pay my bills at the end of the month, but received continued hassle to get my credit card and...

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Capital Fortune

12 years ago

I am sorry to hear your comments. I know there was an issue regarding payment being on completion and your wish to pay at the end of the month. Thank you for the feedback.