Booing was fine, but when I really needed assistance at a later stage, when my money was already taken I didn't get it.
CaminoWays.com
CaminoWays.com
11 years ago
Thank you for your feedback, we are disappointed to hear you didn't feel our assistance number was helpful. If you wish to elaborate on this matter in relation to the hotel reception, please don't hesitate to email our customer care department at info@caminoways.com. We are constantly working hard to improve our services so your feedback is much appreciated.
In relation to the directions to the starting point, our walking notes include a landmark in the town where you can join the route.
Kindest Regards
Maria, CaminoWays.com
Overall experience was very good. The hotels were all very good that caminoWays booked us into along our trip and the bag movement every day was always spot on - bags always there when we checked...
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CaminoWays.com
CaminoWays.com
11 years ago
Thank you so much for your feedback. We are delighted to hear you had a great holiday on the Camino.
Each of our trips include an 'access' tab (on our website) showing how to get to the starting points for each section. We have also written a comprehensive article about cycling holidays and how it works to help all future travellers.
Overall we find the specific guidebook for cyclists is the best resource available. Thank you so much for travelling with us and hope to hear from you again in the future.
Kindest Regards
Maria, CaminoWays.com
Very helpful with suggestions for accommodation, length of days walks etc would use them again if we go back to finish. Only drawback is that with the hotels booked and bags carried, there is no...
The Service was ok but we were not sent our Camino passports and vouchers. This could easily have been sent in a pack. I do think that if people book 6 months ahead they should get the better...
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CaminoWays.com
CaminoWays.com
11 years ago
Thank you for your comments. We always send the passports and luggage tags by post, while the vouchers and remaining information is sent by email to be downloaded. Bearing this in mind, we are unsure why you might have not received your passports by post.
In relation to the hotels, we always book the best available hotels on the dates. By booking 6 months in advance there is always a better chance of securing rooms in our first choices. However, at busy periods, the hotels might be already booked well in advance.
We hope you enjoyed your Camino experience overall. Thank you for travelling with us.
Kindest Regards
Maria, CaminoWays.com
CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena - Camino to Rome at FrancigenaWays.com; walking in Ireland at IrelandWays.com and wonderful hiking routes in the Canary Islands at CanariaWays.com. Talk to our team of travel experts!
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena - Camino to Rome at FrancigenaWays.com; walking in Ireland at IrelandWays.com and wonderful hiking routes in the Canary Islands at CanariaWays.com. Talk to our team of travel experts!