Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Caledonian Travel pārskati

https://www.caledonian.com

IZCILI

Pakalpojums

4.8

3,912

551

4,590

vērtējumi pēdējā gada laikā

Tiek rādīti visi 35,601 pārskati

Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par Caledonian Travel:

Laura was very helpful and took time to go through all the details

Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par Caledonian Travel:

Great Service

Very efficient.I booked on line but not long after a rep phoned me to go over a few things

Uzticams klients

Verificēja Feefo

7 years ago

Good customer service.

Trusted Customer

Verificēja Feefo

Lanarkshire

7 years ago

Ko Trusted Customer teica par Caledonian Travel:

The tours are value for money and the tour I have picked I have been five times could not fault it in any way staff are very helpful when you phone up to book nothing is a bother to them I have used...

Lasīt vairāk

Uzticams klients

Verificēja Feefo

7 years ago

Great service. Will definitely book again

Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par Caledonian Travel:

Very pleasant staff took time to explain every thing to us

Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par Caledonian Travel:

Nearly the worst holiday we've had

Booked the clifton hotel due to good reviews from family and friends but at short notice this was changed to the grand and as we had no knowledge of the grand hotel we accepted the change. On arrival...

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Chris

Caledonian Travel

7 years ago

Thank you for taking the time to provide your feedback and I regret the difficulties you had with the resort hotel. We monitor the ongoing performance of all hotels within our programme to ensure they meet the required standards and I will ensure your comments are communicated. I was pleased to learn our driver provided excellent service and knowledge.

Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par Caledonian Travel:

Hotel a shambles

Good trip, Chester beautiful, peaky blinders tour fantastic, hotel needs a good overhaul, 1st room they gave us, toilet not working, bedside cabinet falling to pieces, got moved to another room...

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Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par Caledonian Travel:

Caledonia handled my booking well but what I didn't like was being awakened by an email from yourselves at 3.16 am.

Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par Caledonian Travel:

The adviser was very helpful and polite I have used the company for over 25 years with no problems

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

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