Heavy duty earth boxes - Stock levels on website were wrong, I rang customer services at least 5 times, no one ever called me back with up-dates. Each time I wasn't given accurate information and in...
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Claire Elliott
Cablecraft
7 days ago
Hi there,
Thank you for your feedback, and for bringing this to our attention. Please accept our apologies for the incorrect information on our website. This isn’t the level of service we aim to deliver, and we’re currently taking steps to improve both our efficiency and accuracy across our systems.
Kind Regards,
Cablecraft Team
Deliveries are 99% late - ie don't arrive next day
We don't get informed of stock issues, nor delays to shipping - have to chase orders most times
Claire Elliott
Cablecraft
8 days ago
Hi there,
Thank you for your feedback, and please accept our apologies for the delay with your order. This isn’t the level of service we aim to deliver, and we’re currently taking steps to improve both our efficiency and accuracy across our systems.
Your account manager will be reaching out shortly to discuss the matter further and ensure it’s resolved to your satisfaction.
Kind regards,
Hi there,
Thank you for your feedback, and please accept our apologies for the delay with your order. This isn’t the level of service we aim to deliver, and we’re currently taking steps to improve both our efficiency and accuracy across our systems.
Your account manager will be reaching out shortly to discuss the matter further and ensure it’s resolved to your satisfaction.
Best regards,
We like to make it easy for our customers to identify, connect, secure and protect their cables and wires. You see, we keep things simple – even when the questions our customers ask may not be – because we believe business shouldn’t be baffling. We do this from the very start of any customer relationship, by giving everyone an assigned point of contact – because we know how frustrating it can be when you have to repeat yourself to a different person every time. It’s this kind of attitude that allows us to anticipate and develop products and services that go beyond our client’s expectations. And one which drives us further towards becoming the world’s first choice cable accessory manufacturer and supplier.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
We like to make it easy for our customers to identify, connect, secure and protect their cables and wires. You see, we keep things simple – even when the questions our customers ask may not be – because we believe business shouldn’t be baffling. We do this from the very start of any customer relationship, by giving everyone an assigned point of contact – because we know how frustrating it can be when you have to repeat yourself to a different person every time. It’s this kind of attitude that allows us to anticipate and develop products and services that go beyond our client’s expectations. And one which drives us further towards becoming the world’s first choice cable accessory manufacturer and supplier.