Budget Direct Insurance pārskati

Hi there, Your feedback on our claims service is critical to us. Please allow us some time to check with our team internally on your feedback, and we will get back to you shortly on the investigation. If you have any further enquiries about your claim, please call us 6221 2199 (Claims hotline) or email claims@budgetdirect.com.sg. Many thanks for your patience, Xinn Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg

Hi there, Thank you for taking the time to share your feedback with us. We regret that your recent claims experience did not meet your expectations. Following our review, we acknowledge that there was a delay in the assessment of your claim. We understand your frustration in having to follow up for updates, and we sincerely apologise for the inconvenience caused. We also note your concerns regarding the assessment outcome. Please allow us to assure you that all claims are assessed based on the policy terms, supporting documents submitted, and the information available at the time of review. While we understand that the outcome may not have met your expectations, the assessment was carried out in accordance with the policy coverage and standard claims evaluation process. We appreciate your feedback regarding communication and customer experience, and we will continue to review our processes and service standards for improvement. If you have any further enquiries about your claim, please call us 6221 2199 (Claims hotline) or email claims@budgetdirect.com.sg. Xinn Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg