Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Browns (South Molton Street) Limited Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/browns-south-molton-street-limited | Feefo

Tiek rādīti visi 3,943 pārskati

Uzticams klients

5 years ago

Customer services team excellent but they need to sort out their returns arrangements - v cumbersome compared to the best online retailers.

1 iegādāti produkti

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Isabella Panyiotou

5 years ago

Ko Isabella Panyiotou teica par Browns (South Molton Street) Limited:

Quick and easy

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Uzticams klients

5 years ago

I will be buying from them again!

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F Fareed

Woodford

5 years ago

Ko F Fareed teica par Browns (South Molton Street) Limited:

I don’t like the quality of the shoe. Been eating my feet up since I bought them. For the price you pay for Alexander McQueen shoes, you’d expect a good quality but I would wear Adidas over these. Bro

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Customer Care Advisor

Browns (South Molton Street) Limited

5 years ago

Dear Customer,

Thank you very much for taking the time out to provide us with your feedback.

We are truly sorry to hear that you are not entirely satisfied with your recent shopping experience.

We have successfully located your order details and will contact you to resolve this issue as soon as possible.

In the meantime, If there is anything that we can assist you with or you have any questions please don’t hesitate to get in touch.

You may contact us directly on +44 (0) 203 750 1241. We are reachable 7 days a week.

1 iegādāti produkti

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John Turner

5 years ago

Ko John Turner teica par Browns (South Molton Street) Limited:

Yes

1 iegādāti produkti

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Amina Bin kalli

Dubai

5 years ago

Ko Amina Bin kalli teica par Browns (South Molton Street) Limited:

Best service

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heleen hulsmann

5 years ago

Ko heleen hulsmann teica par Browns (South Molton Street) Limited:

Always a pleasure!

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Uzticams klients

5 years ago

Service is amazing very trendy online shopping,

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Jo Redfern

5 years ago

Ko Jo Redfern teica par Browns (South Molton Street) Limited:

I found the lady (Stephanie?) I spoke to very unhelpful and almost officious in her manner. I rang 3/4 times to try to sort delivery of an item over £1000 and she really did not have the right attitu

...

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Customer Care Advisor

Browns (South Molton Street) Limited

5 years ago

Dear Customer,

Thank you very much for taking the time out to provide us with your feedback.

We are truly sorry to hear that you are not entirely satisfied with your recent shopping experience.

We are continually improving each customer's experience which is our top priority.

We appreciate the valuable information you have provided us.

Should you have any questions or additional feedback, feel free to contact us. Thank you again for your feedback - and for shopping with us.

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Uzticams klients

5 years ago

I lost my over 11000 Australian dollar’s parcel which I bought from Browns. Browns charged all Money then tell me will do investigation for 2-6 weeks. Their deliver man is extremely irresponsible. Bro

...

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Customer Care Advisor

Browns (South Molton Street) Limited

5 years ago

Dear Customer,

Thank you very much for taking the time out to provide us with your feedback.

We are truly sorry to hear that you are not entirely satisfied with your recent shopping experience.

We see that you were already in communication with a Customer Care agent. We will liaise with that agent to ensure that the appropriate care and attention is given to your inquiry.

We have successfully located your order details and will contact you to resolve this issue as soon as possible.

In the meantime, If there is anything that we can assist you with or you have any questions please don’t hesitate to get in touch.

You may contact us directly on +44 (0) 203 750 1241. We are reachable 7 days a week.

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Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par Browns (South Molton Street) Limited

Disruptive, unexpected and revolutionary in our own way… we’re known for our influence in fashion and style, innovative approach to retail and high-level service. Born in London, and celebrated globally, Browns are the cultural protagonists. The Browns flagship boutique has been residing on South Molton Street in Central London since its conception by Joan and Sidney Burstein in 1970. Known for discovering talents such as Alexander McQueen and John Galliano, today Browns is still the go-to for the hottest super brands and emerging talent worldwide, from Gucci and Balenciaga to Conner Ives and Kiko Kostadinov. Then, in 2017, Browns East was born… Presenting the world’s top designers and the coolest next-gen brands in a gender-neutral space; this ‘store of the future’ boutique operates ground-breaking tech for a fully customised shopping experience.

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02075140016

23 - 27 South Molton Street, London, London, W1K 5RD, United Kingdom

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