Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

British Seniors Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 23,915 pārskati

David

Verificēja Feefo

GBR

1 month ago

Ko David teica par British Seniors:

Very efficient and informative. The young lady was very polite , she answered all my queries and concerns in a knowledgeable and professional manner . As well as being friendly.

Emily

British Seniors

1 month ago

Hi David! Thank you so much for this lovely review! We're really pleased to hear that our team was able to address all your queries and concerns so professionally and knowledgeably. It's great to know you felt so well looked after. We truly appreciate your kind words and thank you for choosing British Seniors!

Uzticams klients

Verificēja Feefo

1 month ago

From start to finish the policy was explained to me. What I did not understand was again made clear. Kibuki was professional as well as friendly. The only downside is that I was told the next payment...

Lasīt vairāk

Emily

British Seniors

1 month ago

Hi there! Thank you so much for this lovely review! We're really pleased to hear that Kibuki was able to walk you through everything so clearly and professionally. We do apologise for the confusion regarding the payment date and we'd recommend giving us a call so we can look into that for you and make sure everything is correct. Thank you for choosing British Seniors!

Trezah

Verificēja Feefo

1 month ago

Ko Trezah teica par British Seniors:

The service was good,though I was promised that I will receive the hard copies of my documents but until today I have not received any.

Azze

British Seniors

1 month ago

Good morning Trezah, we are sorry to hear you have not received anything from us to date. When you purchased your policy, you should have received a welcome pack which included your policy terms and conditions. If you have not received your welcome pack, please contact our Customer Care team on 0800 542 7618 or email service@britishseniors.co.uk and we will get it resent to you immediately.

Uzticams klients

Verificēja Feefo

1 month ago

Value for money

I feel the policy is good value for money & I'm kept informed of any changes to my policy.

Emily

British Seniors

1 month ago

Hi there! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

Colin Handforth

Verificēja Feefo

GBR

1 month ago

Ko Colin Handforth teica par British Seniors:

A good service

It provides what I need and the staff are extremely helpful, he spent a great deal of time explaining everything fully

Laura

British Seniors

1 month ago

Hi Colin! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

Uzticams klients

Verificēja Feefo

1 month ago

Very welcome chat

They explained everything i needed to know about going forward. Such a nice young man very patient.

Laura

British Seniors

1 month ago

Hi there! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

Uzticams klients

Verificēja Feefo

1 month ago

✔️✔️

Laura

British Seniors

1 month ago

Hi there! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

SDH

Verificēja Feefo

GBR

1 month ago

Ko SDH teica par British Seniors:

Policy Review

Absolutely brilliant service. Went through all my options and the offers available. Very professional and polite. Not put under any pressure.

Laura

British Seniors

1 month ago

Hi Sandra! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

Ann

Verificēja Feefo

GBR

1 month ago

Ko Ann teica par British Seniors:

great

Kris talked me thru this very delicate subject, he was very helpful and explained everything.

Laura

British Seniors

1 month ago

Hi Ann! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!

Margaret

Verificēja Feefo

GBR

1 month ago

Ko Margaret teica par British Seniors:

Everything explained well

Alex the advisor I spoke with was brilliant, he explained everything to me, went through my options, wasn't pushy like some, would recommend this company to anyone

Laura

British Seniors

1 month ago

Hi Margaret! Thank you so much for your 5-star review! We're really pleased to hear you had a great experience with us. We truly appreciate your support!