Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

British Seniors atsauksmes

Tiek rādīti visi 25,182 pārskati

Denise

Verificēja Feefo

1 month ago

Ko Denise teica par British Seniors:

Continuing to phone me even i have told them I’ve made other arrangements please stop phoning me thank you

Azze

British Seniors

1 month ago

Hi Denise and thank you for your feedback. Following the query you made with our Customer Care team, I can confirm that your request was actioned on the same day and no further contact has been made to you by British Seniors since then. If you believe you have received contact that may have come from British Seniors, please call us on 0800 542 7618 or email enquiries@britishseniors.co.uk, and we will be happy to investigate this further for you.

Andre

Verificēja Feefo

1 month ago

Ko Andre teica par British Seniors:

Friendly and helpful

Very good,informative and helpful

Laura

British Seniors

11 days ago

Hi Andre! Thank you for your 5-star rating. We're delighted to know that you had a great experience with us.

Uzticams klients

Verificēja Feefo

1 month ago

Polite good helpful

Laura

British Seniors

11 days ago

Hi there, we appreciate you sharing your feedback with us! It's great to hear that you were happy with our service.

Uzticams klients

Verificēja Feefo

1 month ago

Lovely friendly guy rang went through everything answered all my questions was very happy with plan and fast to arrange. Ended the conversation feeling a weight had been lifted off my shoulders....

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Laura

British Seniors

1 month ago

Hi there, thanks for sharing your experience with us! We're delighted to hear that you had a great experience. We truly appreciate your kind feedback and support!

Albert

Verificēja Feefo

GBR

1 month ago

Ko Albert teica par British Seniors:

A lot easier than I thought it would be.

The gentleman I spoke to was pleasant and very informative. He gave me all the information I required and explained the whole thing in detail. I was very impressed with the whole experience. Thank...

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Laura

British Seniors

1 month ago

Hi Albert, thank you for your review! We're really pleased to hear that you had a positive experience with our team. Thank you for your support!

Ann

Verificēja Feefo

GBR

1 month ago

Ko Ann teica par British Seniors:

My new policy

I had a conversation with a lovely lady (Fran) who explained everything in detail and answered my questions. I am pleased to have purchased my policy from British Seniors

Laura

British Seniors

1 month ago

Hi Ann, thank you for your review! We're delighted that you had such a positive experience with us. Your kind feedback is greatly appreciated!

Donald

Verificēja Feefo

GBR

1 month ago

Ko Donald teica par British Seniors:

Great company to deal with

Excellent phone call with the lady at the other end.

Laura

British Seniors

1 month ago

Hi Donald, thank you for your kind review! We're pleased to hear that you had a positive experience with us. Thank you for taking the time to share your feedback!

Jacqueline

Verificēja Feefo

GBR

1 month ago

Ko Jacqueline teica par British Seniors:

Brilliant service

George was lovely and explained to me all about the policy and got me sorted out with one

Laura

British Seniors

1 month ago

Hi Jacqueline, thank you for your lovely review! We're thrilled to hear that you had a positive experience with us. We really appreciate your support!

Jacqueline

1 month ago

No thank you, I'm now all set with a policy and my girls don't need to worry

Uzticams klients

Verificēja Feefo

1 month ago

Very happy

I found the service was very good The lady explained everything very clearly and was very patient I felt I had taken out the right cover I needed to give me peace of mind knowing my family wouldn't...

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Laura

British Seniors

1 month ago

Hi there, thanks for your kind review! We're so pleased to know that you had a great experience with us. We really appreciate your support!

Uzticams klients

Verificēja Feefo

1 month ago

Good experience

Wonderful experience would recommend you’re company very professional each person I spoke to where very knowledgeable and helpful thank you

Laura

British Seniors

1 month ago

Hi there, thank you for your lovely feedback! We're really happy to hear that you had a great experience with us. Thank you for your support!

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

Kāpēc uzticēties Feefo atsauksmēm?

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British Seniors pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?