Very poor customer service,they would not accept my concerns we forwarded all online bad reviews and You Tube footage of site.DREADFUL DREADFUL
BreakFree Holidays
Breakfree Holidays
11 years ago
We are puzzled by your feedback since you decided not to actually stay at the park after making your booking. There is an argument that says we shouldn’t have asked for feedback from you but we believe in 100% honest feedback which can be left by anyone who makes a booking with us.
Dealing with your points in turn:
1) We gather you were advised by other family members that they didn’t enjoy their stay and so elected to stay at home.
2) The Park is manifestly not owned or run by Travellers, they are a reputable park operator, details of which are clear on our website
3) We can only find one piece of Carnmoggas footage on YouTube and that is not at all negative. We think you may be confusing them with someone else.
4) We are sorry you felt it necessary to abuse our customer care team, they are well trained and tried their hardest for you, all to little avail.
We wish you well with finding another holiday more suited to your tastes.
Atsauksmes par produktu
Pirkuma datums: 13/07/2014
0
Dalīties
Uzticams klients
11 years ago
Dawlish Warren is an excellent situation for touring around Devon
Atsauksmes par produktu
Pirkuma datums: 13/07/2014
0
Dalīties
Uzticams klients
11 years ago
Good value
Atsauksmes par produktu
Pirkuma datums: 17/07/2014
0
Dalīties
Uzticams klients
11 years ago
easy
Atsauksmes par produktu
BreakFree Holidays
Breakfree Holidays
11 years ago
Thank you for your feedback. We are very sorry to hear that you were disappointed with the standard of your accommodation.
Our aim is to provide great value holidays and accommodation. Quality is as important as value and we therefore expect our partners to provide accommodation which meets the criteria as described in the pre-booking information. We are sorry that this does not appear to have been the case on this occasion.
We will forward your feedback.
BreakFree Holidays
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Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.