Hello,
Thank you for your feedback.
Once we receive notification from the bank, we go through in detail what the response from the bank means.
The bank provide figures based on their systems and unfortunately, we do not have evidence to the contrary, however, if a client would like to dispute the amount, we'll do our best to accommodate that request.
If you would like some further work done on the claim, by all means, contact us at info@bcsclaims.co.uk
Warmest Regards,
Edward Brazier
Director
Brazier Consulting Services Ltd.