Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Bower Group atsauksmes

Tiek rādīti visi 1,979 pārskati

Mrs White

Verificēja Feefo

3 years ago

Ko Mrs White teica par Bower Group:

Professional and friendly all the way through. Making it very easy

I would certainly recommend Neil from Bower. I was very hesitant at first. I was brought up to not be a borrower or lender. Neil offered me the information I needed plus more! He was very patient. ...

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Mr & Mrs Bartley

Verificēja Feefo

3 years ago

Ko Mr & Mrs Bartley teica par Bower Group:

Will use Bowers in future if I need any advice. BRILLIANT!!>

I am very pleased with Matthew at Bowers. He has been very professional and courteous, and made the experience easy and flawless Thanks Matthew.

Mr Fitzhugh

Verificēja Feefo

3 years ago

Ko Mr Fitzhugh teica par Bower Group:

Very Professional and excellent communication

Excellent. Straight and got the job done. Excellent communication.

Mr & Mrs Smith

Verificēja Feefo

3 years ago

Ko Mr & Mrs Smith teica par Bower Group:

Excellent service throughout with the result we were lookingfor.

Good friendly service which I would happily recommend to friends and family.

Mrs June Fenner

Verificēja Feefo

Rochford

3 years ago

Ko Mrs June Fenner teica par Bower Group:

Five star

We were recommended by friends to get in contact with Bower. How pleased we were because Ian Bigwood was so helpful and explained everything in detail. We would definitely recommend Bower to anyone...

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Mr & Mrs Elliott

Verificēja Feefo

Eastbourne

3 years ago

Ko Mr & Mrs Elliott teica par Bower Group:

Equity release downgrading experience.

Very disappointed to receive invoice for fees after we had received funds. Clearly stated on the phone fees would be taken from funds before being paid into our account. This caused financial...

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Sharon Lewis

Bower Group

3 years ago

Dear Mr & Mrs Elliott, Thank you for taking the time to speak with us about your concerns. I am pleased we have been able to resolve your concerns to your satisfaction. As discussed please do not hesitate to contact us should you require any further assistance in the future. Kind regards, Sharon Lewis Head of Customer Service

Mr & Mrs Elliott

3 years ago

I was phoned by Bower’s managing director Geoff Charles who spent considerable time late into the evening discussing our concerns. I would like to stress Rowan at Bower was extremely helpful dealing with the technical issues we had with DocuSign and apart from the misunderstanding on fee payment he was superb. Because this issue has now been resolved to our complete satisfaction I have given Bower 5 stars.

Uzticams klients

Verificēja Feefo

3 years ago

Fantastic service. We were kept well informed from start to finish and completed in 3 weeks. Would definitely recommend to anyone looking for equity release.

Mr & Mrs Hattersley

Verificēja Feefo

Cambridge

3 years ago

Ko Mr & Mrs Hattersley teica par Bower Group:

Professional and Personal Service

Their approach to the equity release was very professional but with a personal touch.

Mrs Handley

Verificēja Feefo

Grantham

3 years ago

Ko Mrs Handley teica par Bower Group:

Excellent!

Really excellent service throughout. At all stages I was kept informed of what was happening and it was a relief to be able to leave it in Lisa's very capable hands. I am now in a position to carry...

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Mr & Mrs Eley

Verificēja Feefo

3 years ago

Ko Mr & Mrs Eley teica par Bower Group:

FOLLOWED UP ON ALL QUESTIONS RAISED AND CONTACT WITH THE ADVISOR WAS GREAT

Kept in contact all through the process and explained the product clearly.

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

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Bower Group pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?