Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

bott Smartvan UK Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 248 pārskati

Uzticams klients

Verificēja Feefo

7 years ago

Great Buy...

Fantastic customer service. I could not have asked for more

Trusted Customer

Verificēja Feefo

Manchester

7 years ago

Ko Trusted Customer teica par bott Smartvan UK:

Great company, easily to deal with and a brilliant product.

From order to delivery communications were great. The product itself is of a very high standard to.

bott Smartvan UK

7 years ago

Thank you so much for your review. We really appreciate you sharing your positive experience to help reassure future customers.

Trusted Customer

Verificēja Feefo

Walsall

7 years ago

Augšupielādētā multivide

Skatīt visu multividi (3)

Ko Trusted Customer teica par bott Smartvan UK:

Just what I needed and quality kit

I ordered my racking for a Saturday delivery and on time it was. Installed it the day after and it's quite straight forward once you get your head round it. The instructions could be a bit clearer...

Lasīt vairāk

Nathan Shaw

bott Smartvan UK

7 years ago

Hi Darren, thank you for your feedback! All very good points, ones of which we will take on board! We are in current conversations around the instructions and the clarity of those. And as for video content, we shall be rolling this out throughout the year. Thanks again and enjoy your racking!

Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par bott Smartvan UK:

Bott Smartvan Racking Pre Fitting Review

Great service, website is great and now spending the weekend sorting out the van racking.

Nathan Shaw

bott Smartvan UK

7 years ago

We are so pleased to hear that you loved the racking! Thank you for the review!

Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par bott Smartvan UK:

good

Nathan Shaw

bott Smartvan UK

7 years ago

Thank you for taking the time to leave a review, we appreciate it!

Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par bott Smartvan UK:

Great product great service

Nathan Shaw

bott Smartvan UK

7 years ago

Really pleased to hear that you were happy with the product and service! Thank you for leaving a review!

Uzticams klients

Verificēja Feefo

7 years ago

Excellent

The product is excellent and easy to install, the service from ordering to delivery once again was excellent and when I had ordered the racking the information they supplied was again excellent.

Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par bott Smartvan UK:

To date have still only received half my order and no other contact for bott or courier to say when other parts will be delivered

bott Smartvan UK

7 years ago

Dear Ross, firstly thank you for leaving a review. They do help us to monitor and improve our service to our customers.

We are very sorry that the experience you have had with delivery of your order has not been to the standard that we would expect.

We are working hard with the courier company to resolve this issue and hope to have the remainder of your order with you shortly. Do call our customer service team if you would like to discuss anything further.

Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par bott Smartvan UK:

Great piece of kit

This was my second van to be fitted with Bott equipment. The customer service has been very good. Little issue with the order which was quickly resolved. The fit of the racks direct into the van with...

Lasīt vairāk

bott Smartvan UK

7 years ago

Thank you so much for your positive feedback and continued custom. We are sorry there was an issue, but are very pleased we managed to resolve it quickly for you.

Trusted Customer

Verificēja Feefo

7 years ago

Ko Trusted Customer teica par bott Smartvan UK:

Good product. Needs a little clearer instructions

Nice to confgure everything yourself online. A little confusion making the order and no obvious facility to set a different invoice address to delivery address. Product very good but to save time...

Lasīt vairāk

bott Smartvan UK

7 years ago

Hi Nick, thank you for your feedback. We are constantly trying to improve our service and your comments will really help us with that. We will work to improve these aspects of our service for future customers.

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Kāpēc uzticēties Feefo atsauksmēm?

Uzziniet vairāk par Feefo

bott Smartvan UK pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?