Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

bott Smartvan UK Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 248 pārskati

Trusted Customer

Verificēja Feefo

6 years ago

Ko Trusted Customer teica par bott Smartvan UK:

We have dealt with Bott Smartvan for a number of years and the service has always remained the same... Excellent! Communication and updates as to the status or order / delivery is up there with the...

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Emma Stefanotti

bott Smartvan UK

6 years ago

Thank you you very much for taking the time to leave us such a positive review, it is greatly appreciated Darren.Best wishes, Emma 😊

Trusted Customer

Verificēja Feefo

6 years ago

Ko Trusted Customer teica par bott Smartvan UK:

Average

Too hard to build. Poor embarrassing instructions. No video instructions on YouTube. A lot of small components to build. The Sortimo shelves we previously bought came installed and bolted straight in

bott Smartvan UK

6 years ago

Thank you for taking the time to leave us your feedback. We do appreciate it and it helps us to improve our products and services.Your order confirmation email would have included a link to our fitting tips page (https://www.bottsmartvan.co.uk/van-racking/fitting-tips) where there is lots of useful information to help you prep and fit your van racking, including installation videos. We are sorry that your experience with us was not as positive as we would have liked, and we will be looking at ways we can further improve our processes based upon your comments.

Trusted Customer

6 years ago

You need to a video bespoke to each type of van. We had to take the roof lining out of our van which was not detailed to or referenced to in the drawings. The photocopied drawings did not detail this either. Don't get me wrong the shelves are good quality and we are pleased with the product.

bott Smartvan UK

6 years ago

Thank you, appreciate that. We will look into what we can do practically to respond to your feedback and your suggestion.Thanks again Jo

Trusted Customer

Verificēja Feefo

York

6 years ago

Ko Trusted Customer teica par bott Smartvan UK:

Makes working life better.

The Staff were really helpful and handled the logistics perfectly. The van racking utilises every inch of the van and in doing so leaves a large amount of space in the middle for the bulky items. No...

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bott Smartvan UK

6 years ago

Thank you so much for taking the time to leave us this review, we really appreciate it. Giving this level of detail helps future customers to make a confident and informed decision about their purchase, so thank you again :-)

Trusted Customer

Verificēja Feefo

Edinburgh

6 years ago

Ko Trusted Customer teica par bott Smartvan UK:

From order to delivery everything went smoothly. Fitting frames and floor found it very easy and everything fitted exactly. Will recommend this to others.

Emma Stefanotti

bott Smartvan UK

6 years ago

Thank you for such a positive review, its great to hear everything ran so smoothly for you! I hope you continue to love your racking.

Uzticams klients

Verificēja Feefo

6 years ago

Great product and good service

bott Smartvan UK

6 years ago

Hi, thank you so much for taking the time to leave us such a positive review, we really appreciate it. Merry Christmas!

Trusted Customer

Verificēja Feefo

Scottish Highlands

6 years ago

Augšupielādētā multivide

Skatīt visu multividi (4)

Ko Trusted Customer teica par bott Smartvan UK:

Worth every penny, highly recommended!

Customer service was brilliant. Fitment and ease of installation is great. Customisation and capability is fantastic. Really impressed with everything to do with the company and product. I was...

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Emma Stefanotti

bott Smartvan UK

6 years ago

Thank you for such a positive review and for the images too, the van is looking great!! With adding the false floor please do give us a call when you decide to do this as we will help you with the order.Best number to reach us on is: 01288 355 666, option 2.

Trusted Customer

Verificēja Feefo

6 years ago

Ko Trusted Customer teica par bott Smartvan UK:

Easy to order and delivered on time

Trusted Customer

Verificēja Feefo

Camberley

6 years ago

Ko Trusted Customer teica par bott Smartvan UK:

Great product, looks smart and leaves plenty of room in the back of the van, with loads of storage. Staff were all helpful and on line ordering was straight forward. Only down side was the fitting....

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Emma Stefanotti

bott Smartvan UK

6 years ago

Thank you for your feedback and positive comments about the team, I am sorry to hear you had some fitting issues, I will pass your comments on to the team to look into further for you. I hope you continue enjoy your racking!

Trusted Customer

Verificēja Feefo

6 years ago

Ko Trusted Customer teica par bott Smartvan UK:

excellent product

excellent

Emma Stefanotti

bott Smartvan UK

6 years ago

Thank you for your positive review, I hope you continue to enjoy your racking!

Trusted Customer

Verificēja Feefo

Eastleigh

6 years ago

Ko Trusted Customer teica par bott Smartvan UK:

Excellent customer service

Brilliant service, had issue with delivery ( not there fault ) and got dealt with very fast , rang me back when they said they would which for me is very important Would definitely recommend

Emma Stefanotti

bott Smartvan UK

6 years ago

Thank you for leaving us such a positive review and for your comments they are very much appreciated. We hope you continue to enjoy your racking!

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Kāpēc uzticēties Feefo atsauksmēm?

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bott Smartvan UK pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?