Black by Design customer service didn’t reply to my email and I would not recommend them as an online retailer because of this.
A very poor experience so far.
Steve
Black By Design LTD
27 days ago
Hi
Sorry that you have not received a reply from us but I have checked through our emails and cannot see that we received your original email otherwise we would have responded
If you could resend it to us then we can hopefully get the problem resolved
Steve
SM
s mac
26 days ago
Hi Steve,
I sent the email on the 15th of July at 7.40 in the morning. It was a reply to my order confirmation and it went to your customer service email address. I’ll forward it again now.
Black By Design offer a range of stylish quality gifts and home accessories. Our Brands range from the fun and quirky through to the simple and beautiful so offering something for everyone.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Black By Design offer a range of stylish quality gifts and home accessories. Our Brands range from the fun and quirky through to the simple and beautiful so offering something for everyone.