Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Bisley Shop Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 595 pārskati

Uzticams klients

Verificēja Feefo

5 years ago

Excellent products and delivery service

Atsauksmes par produktu

Pirkuma datums: 25/01/2021

Uzticams klients

Verificēja Feefo

5 years ago

great product; poor delivery service.

poor service; product is fantastic. Poor communications; delivered four weeks late; no communication as to why; had to chase up; then delivered without notice; bulky items simply delivered curb side.

Hannah Richards

Bisley Shop

5 years ago

Hi, thank you for taking the time to leave feedback, we really do appreciate it! I am very sorry to hear that you were disappointed with the delivery service. We understand this is an area we need to improve and we are working on it to provide a better service as soon as possible. We will definitely take your comments on board and we are glad to hear you are pleased with the quality of the product. Best wishes, Hannah

Atsauksmes par produktu

Pirkuma datums: 23/02/2021

Roger

Verificēja Feefo

5 years ago

Ko Roger teica par Bisley Shop:

Great service and a good product.

Good service, dealt with a problem well. On delivery, one cabinet had a large dent in one corner - don't know how it got this, it was well packaged. Bisley arranged collection and replacement...

Lasīt vairāk

Atsauksmes par produktu

Pirkuma datums: 02/12/2020

John

Verificēja Feefo

Tunbridge Wells

5 years ago

Ko John teica par Bisley Shop:

Why Bother with Bisley

Quality of product extremely poor and no response from complaint

Atsauksmes par produktu

Hannah Richards

Bisley Shop

5 years ago

Hi John, thank you very much for taking the time to leave feedback - we hugely appreciate your very detailed comments and we have our engineering team working on improvements as a priority. I really appreciate your patience and I'm glad we were able to talk through this on the phone and come to a resolution for you. I hope you can now continue to enjoy your office setup with Outline. All the best, David

Pirkuma datums: 17/01/2021

Chris

Verificēja Feefo

5 years ago

Ko Chris teica par Bisley Shop:

Great Product Great Service

Very Good service - filing cabinets arrived well packaged and easy to install. Good quaility products replacing older inferior items.

Atsauksmes par produktu

Pirkuma datums: 03/12/2020

Dennis Stevens

Verificēja Feefo

LEOMINSTER

5 years ago

Ko Dennis Stevens teica par Bisley Shop:

THE MANUFACTURE OF ITEMS ORDERED AND ALSO THE COLOUR COULE NOT BE FAULTED

EXCELLANT SERVICE. IT COULD NOT BE FAULTED IN EITHER ORDERING OR DELIVERY

Atsauksmes par produktu

Pirkuma datums: 15/02/2021

Matthew

Verificēja Feefo

5 years ago

Ko Matthew teica par Bisley Shop:

Surprisingly poor quality from an established brand

I ordered the A4 MultiDrawer 4 Compartment Pen Tray from Bisley. I was very disappointed with the quality when it turned up - it’s made of the thinnest, cheapest plastic, similar to the trays...

Lasīt vairāk

Hannah Richards

Bisley Shop

5 years ago

Hi Matthew, thank you for taking the time to leave feedback - we hugely appreciate it! I'm very sorry that you were dissatisfied with the quality of your item. We will certainly take this feedback on board and look to improve where we can. Please let us know if you would prefer to receive a refund on the item and we can certainly arrange this for you. Best wishes, Hannah

Matthew

5 years ago

Hi Hannah While I was disappointed in the product, I haven’t sought to return it because, given the circumstances around the pandemic, I didn’t want to have to queue in the Post Office to return a small item such as this. However, you might want to reconsider your pricing. Kind regards Matt

Hannah Richards

Bisley Shop

5 years ago

Hi Matt, I can completely understand your concerns about returning the product. We will take this onboard and are working to improve our returns service. I'm very sorry again that you were disappointed with the tray and on this occasion I have arranged for it to be fully refunded to you with no return required. The funds will be returned to your method of payment by the end of this week. I do hope that helps. Best wishes, Hannah

Matthew

5 years ago

Thanks Hannah, I’m grateful for your assistance. Kind regards Matt

Atsauksmes par produktu

Pirkuma datums: 26/01/2021

Alasdair

Verificēja Feefo

Stirling

5 years ago

Ko Alasdair teica par Bisley Shop:

Excellent products and service

Bisley continue to supply excellent oroducts that function as intended and have been designed to last. The accessories I ordered arrived on time and were well packaged.

Atsauksmes par produktu

Pirkuma datums: 06/11/2020

Angela

Verificēja Feefo

Market Weighton

5 years ago

Ko Angela teica par Bisley Shop:

Quality product

Quality product which looks great in my home office. I received a free tray for the top of my cabinet which looks smart and is very useful. Cabinet was very well packed. I bought the plinth to lift...

Lasīt vairāk

Atsauksmes par produktu

Pirkuma datums: 17/12/2020

David

Verificēja Feefo

5 years ago

Ko David teica par Bisley Shop:

First was dented. Very happy with replacement.i

Great filing cabinet. Had to be replaced as first was dented but no quibble.

Atsauksmes par produktu

Pirkuma datums: 08/10/2020

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

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Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

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Bisley Shop pārskati

F-Series FilerVairāk pārskatu par šo produktu(10)Skatīt produkta tīmekļa vietni

Essentials Drawer UnitVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietnifantastic cabinets; very sturdy; high quality as expected.

Home FilerVairāk pārskatu par šo produktu(46)Skatīt produkta tīmekļa vietni

BS Filing CabinetVairāk pārskatu par šo produktu(8)Skatīt produkta tīmekļa vietniWould recommend to friends and colleagues.

BS Filing CabinetVairāk pārskatu par šo produktu(8)Skatīt produkta tīmekļa vietni

F-Series FilerVairāk pārskatu par šo produktu(7)Skatīt produkta tīmekļa vietniTheir filing cabinets are great. I wasn’t happy with the quality of the pen tray I ordered, but Bisley’s customer service was very good and they resolved the matter for me.

A4 MultiDrawer 4 Compartment Pen Tray (51mm)Vairāk pārskatu par šo produktu(12)Skatīt produkta tīmekļa vietniGreat fit, sturdy and well designed.

MultiTask TrayVairāk pārskatu par šo produktu(9)Skatīt produkta tīmekļa vietniGreat product which is really useful as an in tray . It looks very smart on top of my Bisley cabinet.

AOC Filing CabinetVairāk pārskatu par šo produktu(8)Skatīt produkta tīmekļa vietniNice filing cabinet. As expected.

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?