Opening an account was good as the money was credited to the new account straight away. Only some difficulty linking my paying account to the new account.
Letizia
Birmingham Bank
9 months ago
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Pirkuma datums: 18/07/2025
0
Dalīties
Uzticams klients
Verificēja Feefo
9 months ago
Quick and easy to use web service.
Letizia
Birmingham Bank
9 months ago
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Staff lack product knowledge :
Very poor/slow onboarding process
Total lack of communication
Letizia
Birmingham Bank
9 months ago
We’re really sorry to hear you had a poor experience; it is not typical of the service we provide. I can see from our records that we have connected directly with you to come to a resolution. If you have any further queries please do call on 03330 048 048.
Just invested with Birmingham Bank, a good fixed 5 year rate , easy to set up and invest.
Letizia
Birmingham Bank
9 months ago
Thanks so much for your lovely feedback. We’re really glad to hear you had a great experience getting started with your Fixed Rate Bond. It’s a pleasure to have you with us.
Pirkuma datums: 08/07/2025
0
Dalīties
Uzticams klients
Verificēja Feefo
9 months ago
Good.
Responded with email promptly but I suppose that is automated?
too early in the relationship to comment further
Letizia
Birmingham Bank
9 months ago
Thank you for taking the time to review to your experience. Your feedback guides where we focus our improvements. We look forward to having the chance to do better next time.
Birmingham Bank unlocks opportunities for customers and intermediary partners through useful technology, exceptional value and trusted relationships. The Bank offers a wide range of savings deposit products directly to customers, and specialist buy to let mortgage lending exclusively via a select panel of mortgage intermediaries.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Birmingham Bank unlocks opportunities for customers and intermediary partners through useful technology, exceptional value and trusted relationships. The Bank offers a wide range of savings deposit products directly to customers, and specialist buy to let mortgage lending exclusively via a select panel of mortgage intermediaries.