Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Birchall Tea Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Uzticams klients

Verificēja Feefo

5 years ago

All good. Thank you very much.

Atsauksmes par produktu

Pirkuma datums: 11/08/2020

0

Uzticams klients

Verificēja Feefo

5 years ago

Bad service still didn't get my parcel and no any update from Birchall

Not happy with service at all. No email no update almost 2 weeks. Won't order any more, total frustration.

Birchall Tea

5 years ago

We are sorry to hear this. To confirm, we received your order on Friday 31st July and dispatched the order on Monday 3rd August, with it leaving the UK on Tuesday 4th. Because your order was shipped to Malaysia, unfortunately the delay is beyond our control as there are severe delays with international mail in Malaysia - something we cannot change due to the current pandemic. As discussed privately, we will of course issue a full refund if the order is not received in the next 7 days. We hope you understand the situation and that the delay is beyond our control.

Birchall Tea

5 years ago

Dear CustomerWe trust that our resolution to this issue has been to your satisfaction. Kind regards Birchall Customer Services Team

Uzticams klients

5 years ago

I have got my tea thanks for resolving the matter.

Atsauksmes par produktu

Birchall Tea

5 years ago

We are sorry to hear this. To confirm, we received your order on Friday 31st July and dispatched the order on Monday 3rd August, with it leaving the UK on Tuesday 4th. Because your order was shipped to Malaysia, unfortunately the delay is beyond our control as there are severe delays with international mail in Malaysia - something we cannot change due to the current pandemic. As discussed privately, we will of course issue a full refund if the order is not received in the next 7 days. We hope you understand the situation and that the delay is beyond our control.

Pirkuma datums: 30/07/2020

0

Uzticams klients

Verificēja Feefo

5 years ago

The order was processed very efficiently, and the items arrived speedily and in good condition.

Atsauksmes par produktu

Pirkuma datums: 11/08/2020

0

Uzticams klients

Verificēja Feefo

5 years ago

The best decaf tea ever

Atsauksmes par produktu

Pirkuma datums: 11/08/2020

0

NA

Nosheen Arian

Verificēja Feefo

5 years ago

Ko Nosheen Arian teica par Birchall Tea:

Very good service

The great rift decaf is absolutely perfect. Just can’t tell it’s decaf. Best decaf tea

Atsauksmes par produktu

Pirkuma datums: 03/08/2020

0

BH

Brenda Harris

Verificēja Feefo

Banner Elk

5 years ago

Ko Brenda Harris teica par Birchall Tea:

Excellent tea and good service

I fell in love with Birchall tea while staying in London. Ordering online is very easy and shipping to USA is quick and not expensive.

Atsauksmes par produktu

Pirkuma datums: 11/08/2020

0

JV

Juan Carlos Valverde

Verificēja Feefo

5 years ago

Ko Juan Carlos Valverde teica par Birchall Tea:

Delivering to Mexico takes too long

The website is pleasant and easy to navigate. I am thankful that you delivery to Mexico!! However, the delivery took three months

Birchall Tea

5 years ago

Dear CustomerMany thanks for your comments. We believe you are referring to your order placed with us on the 7th April. This was despatched from our warehouse on the very same day, 7th April. On checking the Royal Mail tracking I can see that your parcel did not leave the Worldwide Distribution Centre at Heathrow Airport until 23rd May. Unfortunately, the circumstances for the delay are beyond our control and was due to the COVID-19 Pandemic. Your order placed with us on the 4th August was despatched from our warehouse on the same day, 4th August. On checking the Royal Mail tracking, the parcel arrived in Mexico on the 12th August and therefore should be delivered to you very soon and the issues with shipments to Mexico have clearly now been resolved. Many thanks for purchasing Birchall tea and we hope that you continue to enjoy our teas in the future. Best wishes, Birchall Customer Services Team.

Atsauksmes par produktu

Pirkuma datums: 03/08/2020

0

DP

Devyani Parihar

Verificēja Feefo

5 years ago

Ko Devyani Parihar teica par Birchall Tea:

Shipped the order on time. Teas look fresh.

Atsauksmes par produktu

Pirkuma datums: 04/08/2020

0

WP

William Pickell

Verificēja Feefo

Minneapolis, Minnesota

5 years ago

Ko William Pickell teica par Birchall Tea:

Exactly the right tea

Birchall's Tea provided precisely the tea we were looking for. They shipped it quickly, package in a manner that fully protected the product

Atsauksmes par produktu

Pirkuma datums: 06/08/2020

0

Uzticams klients

Verificēja Feefo

5 years ago

Arrived very fast

Fast delivery and fantastic tea!

Atsauksmes par produktu

Pirkuma datums: 06/08/2020

0

Birchall Tea pārskati

Great Rift Decaf 80 Everyday Tea BagsVairāk pārskatu par šo produktu(227)Skatīt produkta tīmekļa vietniAll good thank you very much.

Jasmine Tea Pearls 15 Prism Tea BagsVairāk pārskatu par šo produktu(37)Skatīt produkta tīmekļa vietniBad service. Hard to believe Birchall has such a poor customer service.

Great Rift Breakfast Blend 80 Everyday Tea BagsVairāk pārskatu par šo produktu(480)Skatīt produkta tīmekļa vietniA tea with a lovely malty flavour

Virunga Afternoon Tea 250g Loose Leaf TeaVairāk pārskatu par šo produktu(91)Skatīt produkta tīmekļa vietniGives a nice strong brew.

Great Rift Decaf 250g Loose Leaf TeaVairāk pārskatu par šo produktu(219)Skatīt produkta tīmekļa vietniBest deaf tea ever tasted.

Great Rift Decaf 80 Everyday Tea BagsVairāk pārskatu par šo produktu(227)Skatīt produkta tīmekļa vietniAs above but no tea leaves to compost unless you rip up the used tea bag

Great Rift Decaf 80 Everyday Tea BagsVairāk pārskatu par šo produktu(227)Skatīt produkta tīmekļa vietniBest decaf that I have ever tried.

English Breakfast Tea 100 Tagged Tea BagsVairāk pārskatu par šo produktu(180)Skatīt produkta tīmekļa vietniVery easy to use and the taste is excellent

Great Rift Breakfast Blend 1kg Loose Leaf TeaVairāk pārskatu par šo produktu(465)Skatīt produkta tīmekļa vietniSame thing. Wonderful product, wonderful site, great international coverage, but this time it took too long.

Great Rift Breakfast Blend 80 Everyday Tea BagsVairāk pārskatu par šo produktu(480)Skatīt produkta tīmekļa vietniIt is just an ordinary tea.

English Breakfast Tea 100 Tagged Tea BagsVairāk pārskatu par šo produktu(180)Skatīt produkta tīmekļa vietniLove this tea, it’s strong and full of flavour!

Great Rift Breakfast Blend 250g Loose Leaf TeaVairāk pārskatu par šo produktu(108)Skatīt produkta tīmekļa vietniFirst time trying Birchall loose leaf, I love it, it’s strong and full of flavour! Also the bag will go a long way.

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?