Excellent support from staff, and a versatile & reassuringly thorough insurance product.
James Marsh
Bikmo
2 months ago
Thank you for choosing Bikmo, and for taking the time to provide your excellent feedback.
We really appreciate your support. If you ever need any assistance, please don’t hesitate to get in touch, we’re always happy to help.
Title: Quick and Easy Setup – Looking Forward to the Year Ahead
Review:
Setting up my Bikmo policy only took a few minutes and the whole process was straightforward and hassle-free. Everything was...
Lasīt vairāk
James Marsh
Bikmo
2 months ago
Thank you for taking the time to leave such a fantastic review, Chris!
We’re delighted to hear that getting your cover set up was quick, straightforward, and hassle-free. Making insurance easy to arrange is something we work hard to achieve, so it’s great to know that was your experience.
We really appreciate your trust in Bikmo and look forward to supporting you over the coming year. Here’s hoping you never need us, but if you do, our team will be here to help.
Thanks again for choosing Bikmo, and enjoy the peace of mind that comes with knowing your bike is protected.
Ride safe,
Team Bikmo
You don't seem to have any humans in your service department these days. No answer to emails and now I'm going to cancel my policy. What a shame.
James Marsh
Bikmo
2 months ago
Thank you for your feedback, and I’m sorry for the frustration you’ve experienced.
Having reviewed the correspondence, it appears there may be an issue with our replies reaching your inbox. We responded to your initial email on 29th May and also replied to your follow-up email on the same day it was received. Unfortunately, it seems those messages may not have been delivered successfully.
To help resolve the issue, I’ve now sent the information again in a new email thread and hope this reaches you without any problems.
We appreciate that this experience has been frustrating and apologise for the inconvenience caused. We're here to assist with the changes to your policy and will be happy to help as soon as we receive your confirmation.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.