Please use this space to let us know what you This questionnaire will not let me click "bad" without continuing.They delivered a 4-bottle case instead of a 12-bottle case - this was a Xmas gift and...
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Best of British Beer
Best of British Beer
13 years ago
Many thanks for taking the time to provide your feedback
We offer a conway 4 pack which was incredibly popular at Christmas and this was sent by mistake. It's very rare that accidents do happen as we are aware how important it is your gifts are sent correctly.
I've looked into this particular case and I understand that the remaining beers were sent after the christmas break.
Once again, I apologise, this has fallen way below our usual standards
Regards
Good product. Communication about delivery was poor - did not receive an email to tell me when it was coming, and order did not arrive by the date requested despite telephone conversation telling me...
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Atsauksmes par produktu
Pirkuma datums: 10/12/2012
0
Dalīties
Uzticams klients
Verificēja Feefo
13 years ago
Christmas present delivered on time
Atsauksmes par produktu
Pirkuma datums: 08/12/2012
0
Dalīties
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Verificēja Feefo
13 years ago
Delivery came just when you said it would! Thank you
Atsauksmes par produktu
Pirkuma datums: 23/11/2012
0
Dalīties
Uzticams klients
Verificēja Feefo
13 years ago
Package delivered on time and in good order - thank you.
Arrived in timescale given. Beer was left in porch which was fine although card for missed delivery was also put through door. As I was expecting other deliveries I went to depot and queued only to...
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Best of British Beer
Best of British Beer
13 years ago
Many thanks for taking the time to provide feedback.
Customers have asked us to try to get the drivers to put a card through the door if they haven't actually been handed the beer. Just incase it has been put somewhere out of sight.
Apologies that you needed to go to the depot. If you order again and you're not at home,just give them a call and they will redeliver to avoid you having to go there
thanks again
Atsauksmes par produktu
Pirkuma datums: 12/12/2012
0
Dalīties
Uzticams klients
Verificēja Feefo
13 years ago
Ordering was very easy and the product was as described on the website.
Best of British Beer are specialist retailers of the finest beers and ciders from the UK's leading independent brewers. Established in 2011, we have been providing 5* service to our customers for over 15 years and have supported around 500 brewers since launch. We're passionate about supporting the amazing brewing heritage we have in Britain.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Best of British Beer are specialist retailers of the finest beers and ciders from the UK's leading independent brewers. Established in 2011, we have been providing 5* service to our customers for over 15 years and have supported around 500 brewers since launch. We're passionate about supporting the amazing brewing heritage we have in Britain.