Would be better if I got an email confirming the order and despatch. Had to assume order was going through by PayPal confirmation.
Best of British Beer
Best of British Beer
13 years ago
Many thanks for taking the time to respond. The system sends email confirmations on the order and despatch, however, it seems many email providers such as google and hotmail have upped their spam settings and are blocking emails they think you won't recognise. They often don't even make it to the trash folder. we're working on a solution now
thanks again
Gill
Delivery a bit of a swiss, ripping the customer off here for sure
Best of British Beer
Best of British Beer
13 years ago
Thanks for taking the time to respond but you couldn't be further from the truth. We actually subsidise delivery to Northern Ireland so there is definitely no ripping off. We have a lot of respect for our customers and it's just not something we would do.
I'm sure some companies who ship a lot to NI maybe get a better deal than us, but I don't think £10 is too excessive considering we are actually charged £12.99 for a premium service. We don't use the cheaper method as it isn't reliable enough for us.
thanks again and I hope the beer was enjoyed
Gillian
Best of British Beer are specialist retailers of the finest beers and ciders from the UK's leading independent brewers. Established in 2011, we have been providing 5* service to our customers for over 15 years and have supported around 500 brewers since launch. We're passionate about supporting the amazing brewing heritage we have in Britain.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Best of British Beer are specialist retailers of the finest beers and ciders from the UK's leading independent brewers. Established in 2011, we have been providing 5* service to our customers for over 15 years and have supported around 500 brewers since launch. We're passionate about supporting the amazing brewing heritage we have in Britain.