I was impressed at the personal level of service provided
Best of British Beer
Best of British Beer
12 years ago
I used to live in York so I have a soft spot for the brewery. We're always adding new stockists to our list as we love working with small breweries. Will
I'm sorry you feel you have had bad service. The items were ordered to be delivered on the 20th December so we hadn't shipped them as they appear to be a Christmas present. If you would now like them shipped earlier you only need to ask.
Please let me know
thanks
Gill
Uzticams klients
12 years ago
ok thank you for clearing that up. The email I got said that the Christmas beer would be sent last week + the monthly membership would start on 20th so that's why I was confused. But yes, that's perfect that they both arrive on the 20th. Thank you very much for your prompt response. How do I change my rating?
Ordered the advent calendar, great idea, very poorly exectued! Delivery took 10 days in November, so poorly packaged that one whole box arrived broken and the courier couldn't even pick it up from...
Lasīt vairāk
Best of British Beer
Best of British Beer
12 years ago
Really sorry you weren't happy with this. As discussed, it does take longer for us to get items to non mainland addresses but that doesn't excuse the state it turned up in. We have given feedback to the courier. It should never have been delivered in a damaged state.
Apologies
Best of British Beer are specialist retailers of the finest beers and ciders from the UK's leading independent brewers. Established in 2011, we have been providing 5* service to our customers for over 15 years and have supported around 500 brewers since launch. We're passionate about supporting the amazing brewing heritage we have in Britain.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Best of British Beer are specialist retailers of the finest beers and ciders from the UK's leading independent brewers. Established in 2011, we have been providing 5* service to our customers for over 15 years and have supported around 500 brewers since launch. We're passionate about supporting the amazing brewing heritage we have in Britain.