Whilst I was very happy with the product I purchased, I was not happy with the way it was delivered. Considering I paid a lot for postage, I was shocked to find out that the person who delivered it...
Was told I would expect delivery in 2-3 days, 1 week later still no delivery. Two emails requesting information with no responses. However the payment has been taken from my account. Poor service.
Best of British Beer
Best of British Beer
12 years ago
Thanks for taking the time to leave feedback although I'm a bit confused. Both of your emails have been responded to and emails confirming the order and the shipping were also sent from the system.
May be worth checking your spam filters or adding us as a contact as requested.
Sorry you think it is such bad service but we did respond to your communication and your beer is scheduled to arrive today.
Regards
Delivery was very quick so very pleased with that however I had expected an email confirmation of the order and an update on when it would be delivered but did not receive this. As the order was as...
Lasīt vairāk
Best of British Beer
Best of British Beer
12 years ago
An automatic email was sent to your email for the order and shipment with the tracking number. We are finding that email providers are being rather vigilant about system generated emails so it may have been blocked by your firewall.
Glad you were pleased with the delivery and hope the beer is enjoyed
Regards
Sara
Best of British Beer are specialist retailers of the finest beers and ciders from the UK's leading independent brewers. Established in 2011, we have been providing 5* service to our customers for over 15 years and have supported around 500 brewers since launch. We're passionate about supporting the amazing brewing heritage we have in Britain.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Best of British Beer are specialist retailers of the finest beers and ciders from the UK's leading independent brewers. Established in 2011, we have been providing 5* service to our customers for over 15 years and have supported around 500 brewers since launch. We're passionate about supporting the amazing brewing heritage we have in Britain.