Delivery driver did not follow instructions, did not leave a card so I had to chase up and collect the package myself and no help from Best of British Beer.
Best of British Beer
Best of British Beer
12 years ago
Thanks for getting back to us. I've tracked your parcel and delivery was attempted on the day after your order. As there was no one in, the driver left a card offering you the chance to organise a re-delivery or for you to collect from their depot. I presume you were given these details when you phoned the office. I hope the beers will be enjoyed. Many thanks Will
Uzticams klients
12 years ago
sorry but no card was ever located (first time in 4 years) and driver ignored the hand written delivery instructions on the package with advice on a secure place to leave the package.
Without a card and without the courier informing you of a failed delivery it only came to light when I chased up and collected the goods myself.
Appreciate Couriers are not within your control however they failed to follow a basic written instruction which resulted in me not receiving the delivery service I paid for.
I ordered a gift pack for a friend's birthday and asked for it to be delivered by January 18th ...sure enough it was there the day before so top marks for punctuality. Only downside was that the box...
Confirmation email of order is needed as had no idea that order had gone through, also no delivery dates for next 2 orders - need to arrange for delivery to be taken
Best of British Beer
Best of British Beer
12 years ago
Thanks for taking the time to get back to us. Some emails do not get through firewalls unless the sender is recognised. Unfortunately gmail is one of these, so if you add us a contact, it should solve that problem. You should have received a confirmation letter with your order highlighting the future delivery dates.I've checked and the next 2 boxes will arrive around the 18th of Feb and 18th Mar. Many thanks Will
What can I say that I haven't said before, brilliant service, excellent company. Always fast delivery and any communications dealt with promptly and professionally.
Best of British Beer
Best of British Beer
12 years ago
Thanks Patricia, glad you're still enjoying the Lymestone beers. You really should try it on draught, it's even nicer. Cheers Will
Uzticams klients
12 years ago
The beer is for my other half Paul and he loves the draught but it isn't often in the pubs by us. Hence the reason he is an avid fan of the bottles and Best of British beers!
Best of British Beer are specialist retailers of the finest beers and ciders from the UK's leading independent brewers. Established in 2011, we have been providing 5* service to our customers for over 15 years and have supported around 500 brewers since launch. We're passionate about supporting the amazing brewing heritage we have in Britain.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Best of British Beer are specialist retailers of the finest beers and ciders from the UK's leading independent brewers. Established in 2011, we have been providing 5* service to our customers for over 15 years and have supported around 500 brewers since launch. We're passionate about supporting the amazing brewing heritage we have in Britain.