Whilst easy enough to order it would be helpful to get an e-mail confirmation that your order has been received. In these days of internet fraud it is always better to provide some form of audit trail
Best of British Beer
Best of British Beer
12 years ago
Glad you are enjoying the beer. We're currently working on the order confirmation issue. Some emails do not get through the firewalls and may go straight to spam, we'll hopefully have this sorted ASAP. Cheers Gill
Good beer, decent packaging, ok prices, very slow response / delivery. Two separate orders, both took several days to arrive.
Best of British Beer
Best of British Beer
12 years ago
thanks for your feedback. I've tracked both your recent deliveries and it looks like your order on 29th Jan was sent out on 30th and received on 31st Jan. Your other order was placed on the 21st December (the weekend before Xmas) and delivered on Xmas Eve. If you think we've got the details wrong, please let me know and I will look into it. Regards Will
excellent service let down by having to sign for the delivery. This means having to wait in all day or traveling to Parcel Force depot to collect, rather defeating the purpose of home delivery.
Best of British Beer
Best of British Beer
12 years ago
Thanks for getting back to us John. Our couriers should leave a card if they are unable to deliver, this will give you the option of arranging for a redelivery (either to yourself, neighbour or leave in a safe place). If you get any problems, please do let us know and we'll sort it out. Thanks Will
The website was easy to use and navigate. Products dispatched quickly. However your courier delivered the beer to the worng building and my recipient had to wander around the complex in the pouring...
Lasīt vairāk
Best of British Beer
Best of British Beer
12 years ago
thanks for getting back to us. I've checked the address we were given and there was no specified building, company or unit number to deliver the beer to. I guess the courier will have gone to a main reception area, I'm sorry the recipient didn't get the beer as quickly as you wished. Many thanks Will
Best of British Beer are specialist retailers of the finest beers and ciders from the UK's leading independent brewers. Established in 2011, we have been providing 5* service to our customers for over 15 years and have supported around 500 brewers since launch. We're passionate about supporting the amazing brewing heritage we have in Britain.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Best of British Beer are specialist retailers of the finest beers and ciders from the UK's leading independent brewers. Established in 2011, we have been providing 5* service to our customers for over 15 years and have supported around 500 brewers since launch. We're passionate about supporting the amazing brewing heritage we have in Britain.