Rubbish I asked for a delayed delivery on my son's birthdsy 15th April . It did not arrive and after we chased it it still did not arrive untyil 20th April.
Cheryl Cottrell
Best of British Beer
20 days ago
Hi Elaine
Apologies again that there was a problem with the delivery of your gift. Unfortunately there were no scans on it since it left our warehouse on the 13th April and we weren't aware that there were any issues until you contacted us to say it hadn't arrived so we chased it up with DHL and refunded your delivery and delay charges back to your payment method in way of compensation.
We are currently looking at swapping our couriers to hopefully alleviate these problems.
Sorry again that it missed your son's birthday but I do hope he enjoyed the selection.
Cheryl
Uzticams klients
14 days ago
Thank you for your reply, I think it would be a good idea for you to change your courier. I did appreciate that the delivery charges were refunded to me but that was not really compensation for my son not receiving his gift until 5 days after his birthday.
However he did say that the beer was good. Maybe it would be a good idea to use local couriers for areas where delivery is a little off the beaten track.
Cheryl Cottrell
Best of British Beer
13 days ago
Hi Elaine
Many thanks for the reply and I'm happy that your son was pleased with the beer selection received. We appreciate your comments regarding local couriers but unfortunately as we deliver parcels throughout mainland UK we do need to use a large delivery company which is happy to transport bottles and alcohol.
Sorry again for the inconvenience.
Cheryl
Pirkuma datums: 23/03/2026
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Dalīties
VW
Virginia Williams
Verificēja Feefo
GBR
17 days ago
Ko Virginia Williams teica par Best of British Beer:
Best of British Beer are specialist retailers of the finest beers and ciders from the UK's leading independent brewers. Established in 2011, we have been providing 5* service to our customers for over 15 years and have supported around 500 brewers since launch. We're passionate about supporting the amazing brewing heritage we have in Britain.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Best of British Beer are specialist retailers of the finest beers and ciders from the UK's leading independent brewers. Established in 2011, we have been providing 5* service to our customers for over 15 years and have supported around 500 brewers since launch. We're passionate about supporting the amazing brewing heritage we have in Britain.