Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Barnard Marcus Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 1,921 pārskati

Trusted Customer

Verificēja Feefo

Kingston

8 years ago

Ko Trusted Customer teica par Barnard Marcus:

Not as good as expected

We've decided to go with barnyard Marcus to sell our flat as felt it was a large company that was well known with a good reputation. However, we won't be recommending them. The fees are at the...

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Uzticams klients

Verificēja Feefo

8 years ago

They did what they promised. To sell our property

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Verificēja Feefo

8 years ago

Local agents were very helpful, they did everything we requested, and handled all details quickly and efficiently. We're not so impressed with closing team, they confused details and made process...

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Paul

Barnard Marcus

8 years ago

Hi there, thank you for taking the time to leave a constructive 4* review of the Barnard Marcus team in Peckham on Feefo. It's brilliant to hear that the team handled your requests quickly and efficiently, however, it's disappointing to read that you were unimpressed with the closing team. Thank you for choosing Barnard Marcus, we hope that you will recommend us to others. If you ever need any help or advice on anything property related in the future then please don't hesitate to pop into the branch or give us a call.

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Verificēja Feefo

8 years ago

worst decision I ever made

There was no service. Just misleading statements.

Paul

Barnard Marcus

8 years ago

Thank you for taking the time to leave a review of the Thornton Heath branch on Feefo - We are so sorry to see you leave a 1* review due to a lack of service. If you can send further details to socialmedia@sequencehome.co.uk we will be more than happy to look into your issues for you. Best Regards.

Trusted Customer

Verificēja Feefo

8 years ago

Ko Trusted Customer teica par Barnard Marcus:

I cannot praise your staff enough

I cannot praise your staff enough, Mr Geoffrey Hunt and Henry Malony worked very hard on my behalf and phoebe was always a delightful and capable young lady, all the team getting back to me promptly...

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Paul

Barnard Marcus

8 years ago

Hi Mr & Mrs Phillips, thank you for taking the time to leave a 5* review of the Barnard Marcus team in East Sheen on Feefo. It's brilliant to hear that the whole team worked on your behalf to help you achieve the result that you expected! Thank you for choosing Barnard Marcus, we hope that you will recommend us to others. If you ever need any help or advice on anything property related in the future then please don't hesitate to pop into the branch or give us a call.

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Verificēja Feefo

8 years ago

didn't manage to sell the house

talked a good talk but as with all the estate agents we've used their communication wasn't up to what I'd expect or was led to believe it would be

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Verificēja Feefo

8 years ago

they came, they saw, they signed terms and completely disappeared without trace, no viewings, no calls, no advertising, no listing anywhere? complete breach of terms

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Verificēja Feefo

8 years ago

Awful

Awful communication throughout the entire process, and they managed to sell my house without actually telling the buyers it had a garage. The after sales rep (in a different department) was much more...

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Paul

Barnard Marcus

8 years ago

Hi there, thank you for taking the time to leave a review of the Epsom branch on Feefo. We're very sorry to hear that you feel as though the communication was awful throughout the entire sales process. We take issues such as this very seriously and will pass over your comments to the branch for their consideration and to see how they can improve communication in any way. If you would like to email further details over to socialmedia@sequencehome.co.uk we will be more than happy to take a look at your issues for you.

Trusted Customer

Verificēja Feefo

8 years ago

Ko Trusted Customer teica par Barnard Marcus:

Fail to deliver what they promise!

The Valuer misled us into believing that they could help us to sell our property quicker than the current agent. They suggested we reduce the asking price with the hope of getting more potential...

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Paul

Barnard Marcus

8 years ago

Hi there, we are really sorry to see that you feel the service offered has merited a 1* review. I have spoken to the Branch Manager and the Valuations Manager at Thornton Heath and have been informed that the Branch Manager had forwarded an email on the 13/06/2017 to which there was no response. The Valuations Manager has said that they are more than willing to discuss your reservations in full at your nearest convenience either by phone or as a personal visit. If you would like to pass on your details through to socialmedia@sequencehome.co.uk then we can arrange this for you. Alternatively, you can call the Valuations Manager at the branch on 020 8683 0190 and speak to them directly. I hope that you can find a resolution and that this in some way restores your faith in Barnard Marcus. Best Regards. PH

Trusted Customer

Verificēja Feefo

Redhill, Surrey

8 years ago

Ko Trusted Customer teica par Barnard Marcus:

Excellent service and quick sale

Excellent service from start to end. Required my property to be sold in a very short time frame and Barnard Marcus delivered. They arranged a huge amount of viewings and and kept me up to date...

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Paul

Barnard Marcus

8 years ago

Hi Mr Keast, thank you for taking the time to leave a 5* review of the Barnard Marcus team in Redhill on Feefo. It's wonderful to hear that there was an excellent service offered from start to finish, communication was good throughout and that a huge amount of viewings were arranged for you. Thank you for choosing Barnard Marcus, we hope that you will recommend us to others. If you ever need any help or advice on anything property related in the future then please don't hesitate to pop into the branch or give us a call.