As a letterbox birthday cake it was booked for delivery on a specific day (I set it for a day early to be sure of delivery) - I paid a £20 delivery charge and the order was accepted. The cake arrived...
Beautiful cakes and the icing just right great designs comes in a metal tin never had any problems with the cake or order and arrived on time used them a few times
Casey
bakerdays
1 year ago
Thank you so much for your wonderful review! š We're delighted to hear that you've enjoyed our cakes, from the designs to the icing and the packaging. It means the world to us that you've had a great experience every time. We truly appreciate your support and look forward to baking for you again soon! ššāØ
Atsauksmes par produktu
Casey
bakerdays
1 year ago
Thank you so much for your wonderful review! š We're delighted to hear that you've enjoyed our cakes, from the designs to the icing and the packaging. It means the world to us that you've had a great experience every time. We truly appreciate your support and look forward to baking for you again soon! ššāØ
Appalling - no sympathy, empathy or remorse at their failure. Evidently do not consider customer service as important.
Casey
bakerdays
1 year ago
We're very sorry to hear that you feel this way. We always strive to provide the best service possible, and we did issue a full refund for your order to make things right and we have now changed our delivery partner in your area to ensure this does not happen again. We truly value our customers and take all feedback seriously. If thereās anything more we can do to improve your experience, please donāt hesitate to reach out.
Atsauksmes par produktu
Casey
bakerdays
1 year ago
We're very sorry to hear that you feel this way. We always strive to provide the best service possible, and we did issue a full refund for your order to make things right and we have now changed our delivery partner in your area to ensure this does not happen again. We truly value our customers and take all feedback seriously. If thereās anything more we can do to improve your experience, please donāt hesitate to reach out.
Pirkuma datums: 15/01/2025
0
Dalīties
SM
suzanne Morris
VerificÄja Feefo
stevenage
1 year ago
Ko suzanne Morris teica par bakerdays:
excellent
Atsauksmes par produktu
Casey
bakerdays
1 year ago
Thank you so much for your wonderful review! š We're delighted to hear that you've enjoyed our cakes! It means the world to us that you've had a great experience every time. We truly appreciate your support and look forward to baking for you again soon! ššāØ
Thank you so much for your wonderful review! š We're delighted to hear that you've enjoyed our cakes and loved the speed of them! It means the world to us that you've had a great experience every time. We truly appreciate your support and look forward to baking for you again soon! ššāØ
No cake delivered so no Christmas cake for Christmas Day š¢
Casey
bakerdays
1 year ago
We're so sorry that your cake didnāt arrive in time for Christmasāwe completely understand how disappointing that must be. Unfortunately, it looks like the courier lost your order after it left us, which is truly frustrating. We did reach out to offer a replacement for New Year or early January, but if there's anything else we can do to make this right, please let us know. We truly appreciate your support and hope to have the chance to serve you again in the future. šš
Atsauksmes par produktu
Casey
bakerdays
1 year ago
We're so sorry that your cake didnāt arrive in time for Christmasāwe completely understand how disappointing that must be. Unfortunately, it looks like the courier lost your order after it left us, which is truly frustrating. We did reach out to offer a replacement for New Year or early January, but if there's anything else we can do to make this right, please let us know. We truly appreciate your support and hope to have the chance to serve you again in the future. šš
The bakerdays website makes it simple to create your own special design of cake. Choose a size and flavour, then add your special message! If you order before 2pm, we can deliver your cake the next working day, virtually anywhere in the UK. All of our letterbox cakes come complete with candles and balloons and our large cakes come with a cake slicer.
MÄs patstÄvÄ«gi vÄcam atsauksmes to uzÅÄmumu vÄrdÄ, kas ar mums sadarbojas. MÅ«su platforma sazinÄs tikai ar pÄrbaudÄ«tiem pircÄjiem, tÄpÄc varat bÅ«t droÅ”i, ka lasÄt reÄlu klientu atsauksmes.
Feefo atsauksmi var atstÄt tikai klienti ar pirkuma apliecinÄjumu. MÄs to nodroÅ”inÄm, sazinoties ar pÄrdevÄjiem uzreiz pÄc darÄ«juma veikÅ”anas.
MÄs pÄrbaudÄm, vai atsauksmes ir no patiesiem klientiem, saskaÅojot tos ar pÄrdevumu vai darÄ«jumu. CilvÄki tiek aicinÄti atstÄt atsauksmi tikai pÄc pirkuma veikÅ”anas no uzÅÄmuma.
MÄs pÄrbaudÄm, vai atsauksmes ir no patiesiem klientiem, saskaÅojot tos ar pÄrdevumu vai darÄ«jumu. CilvÄki tiek aicinÄti atstÄt atsauksmi tikai pÄc pirkuma veikÅ”anas no uzÅÄmuma.
The bakerdays website makes it simple to create your own special design of cake. Choose a size and flavour, then add your special message! If you order before 2pm, we can deliver your cake the next working day, virtually anywhere in the UK. All of our letterbox cakes come complete with candles and balloons and our large cakes come with a cake slicer.