Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

AXA Global Healthcare pārskati

https://www.axaglobalhealthcare.com/en/

LIELISKI

Pakalpojums

4.5

vērtējumi pēdējā gada laikā

Tiek rādīti visi 948 pārskati

Uzticams klients

Verificēja Feefo

8 months ago

Poor communication

After paying, they send a link for communications. The link doesn't work. The previous easily reached local sales team no longer is available. Then they expect you to call them at your own expense...

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Chris

AXA Global Healthcare

7 months ago

Thank you for taking the time to leave us a review, and I'm sorry to hear about your experience. I understand that you're currently in contact with one of my colleagues regarding these issues, and I hope they can resolve them for you. Once again, than you for the feedback. Chris

Uzticams klients

Verificēja Feefo

8 months ago

Terrible service

The sales service was good but it all unraveled after we paid the premiums and tried to use the bew insurance. We were unable to login to the Axa app or website. When we spoke (3 times!) to the...

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Uzticams klients

Verificēja Feefo

8 months ago

It is good and competitive.

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Verificēja Feefo

8 months ago

No responsibility

I requested help and kept getting transferred to different departments. Every time someone said they would call me back, nobody ever did. I only received help on the third day of calling.

Chris

AXA Global Healthcare

8 months ago

Thank you for your feedback. I'm sorry to hear about your experience and any inconvenience that was caused. I've reviewed your experience with the team, and hope that we can avoid similar situations in the future. Chris

Uzticams klients

Verificēja Feefo

8 months ago

Good customer service

Taibou was very professional and reassuring. She answered promptly and followed up with our many questions.

Jari

Verificēja Feefo

ARE

8 months ago

Ko Jari teica par AXA Global Healthcare:

Quick & clear

After some emails and a short phone call all my questions were answered and convinced me to proceed.

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Verificēja Feefo

8 months ago

I’m very friendly representative. I felt very informed, the representative never rushed me and was willing to answer all of my questions.

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Verificēja Feefo

8 months ago

Axa Global preferred health insurance

The service by the insurance adjuster is top notch. He walked me through, and explained everything. Guilliame is empathetic and professional.

Uzticams klients

Verificēja Feefo

8 months ago

Des bons produits et échéancier de paiement accessible

Un très bon accueil, aussi bien en français qu’en anglais. Une présentation très claire de leurs produits d’assurance. Très professionnel.

Uzticams klients

Verificēja Feefo

8 months ago

Request for additional documents for immigration.

Very responsive and exactly what I asked for.

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

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