At the moment not pleased, paid for insurance in full 4th August its now7th.Sept
and am still waiting for Disc. Sent all required information by post and by email,
Erika Rafferty
AXA Insurance
9 years ago
Good Afternoon,
Thank you for taking the time to speak with me today. I am delighted that we could solve the issue and get your full insurance certificate and disc out to you.
Kind Regards,
Erika
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
9 years ago
Ko Trusted Customer teica par AXA Insurance:
robbers
Raise my insurance by €150.Robbers
Erika Rafferty
AXA Insurance
9 years ago
Hi Ian
We appreciate the time you have taken to leave this feedback.
Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result. At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.
We really appreciate your custom and would like to take this opportunity to thank you for your continued loyalty to AXA and for renewing your policy with us.
Kind Regards,
Erika
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
Dublin
9 years ago
Ko Trusted Customer teica par AXA Insurance:
Sales agent very helpful
Laura Hagan
AXA Insurance
9 years ago
Hi Sean
thanks for taking the time to leave your review.
We are happy to hear that our sales agent was able to help you.
Kind regards
Laura
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
9 years ago
Ko Trusted Customer teica par AXA Insurance:
efficient, professional
professilonal, efficient, pleasant to deal with
0
Dalīties
Uzticams klients
Verificēja Feefo
9 years ago
Good
Good
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
Dublin 14
9 years ago
Ko Trusted Customer teica par AXA Insurance:
Great Value, Great Service, Courteous, efficient and much much more
I found AXA to be professional and helpful in all dealings with them from start to finish. They were also extremely patient while I was waiting for documenation from another insurance company whom I...
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Laura Hagan
AXA Insurance
9 years ago
Dear James
Thank you for leaving such a nice comment of AXA Ireland's service.
We are delighted that you found our staff to be helpful and professional.
Kind regards
Laura
0
Dalīties
Uzticams klients
Verificēja Feefo
9 years ago
Happy to be with AXA
Very polite and helpful people. Always try to give the best quote.
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
9 years ago
Ko Trusted Customer teica par AXA Insurance:
Mixed feelings!
The first person I was talking to, told me he would ring me back with the quote but never did, wen I rang again I was talking to another girl who couldn't find the person I had been talking to...
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0
Dalīties
Uzticams klients
Verificēja Feefo
9 years ago
Price increase was horrendous.
For a busy person, needing to call Axa is a massive pain - they need to validate everything.
Paul Monks
AXA Insurance
9 years ago
Hi Adrian,
Thank you for your feedback. We are sorry that your customer service experience did not meet expectations. We do understand that our procedures can be quite time consuming, but we are bound by Central Bank regulations and must conduct business in an approved manner, which means validation of all information and lengthy phone procedures.
The price, unfortunately is something that we can do little about as we have had to implement rate changes for all of our products as a result of the current insurance market situation.
If you have any questions or queries, please feel free to contact me.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.