AXA Insurance pārskati

Hi Karen

Thank you for leaving your feedback, we really appreciate it.

I understand that you have spoke to my colleague Ronan who has resolved your issue on 9th March.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us. 

Kind Regards

Deirdre

Good morning

We appreciate the time you have taken to leave your feedback.Acrossthe Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this.

At AXA we are dedicated to keeping our expenses down, using cost effective vehicle repairers and fighting fraud. However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year.

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us. 

Kind Regards

Deirdre

Good afternoon Tom

We appreciate the time you have taken to leave your feedback.

We are disappointed to hear it took so long for you to get through to us. We strive to offer the best customer service to our customers. You called us on 13.02, on this day our call volumes were very high. We are sorry we did not meet your expectations at that time.

If you need to contact us in the future you can send a mail to axa.dunlaoghaire@AXA.IE and they will get back to you regarding your query. You can also set up a MyAxa account on www.axa.ie, this will give you the facility to make changes online and view your policy documents.

We really appreciate your business, and would like to thank you for your continuedloyalty to AXA and for renewing your policy with us.

Kind Regards

Deirdre