Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

AXA Insurance - Ireland Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/axa-ireland | Feefo

Tiek rādīti visi 147,344 pārskati

Trusted Customer

Verificēja Feefo

Naas

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

Brillant

Uzticams klients

Verificēja Feefo

9 years ago

Excellent, price was a little high but service made the difference acceptable.

The lady I spoke to on the phone was excellent in every way. Helpful and informative. Wait times to be connected were not ideal but I'm sure this is something you are constantly working on. I would...

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Trusted Customer

Verificēja Feefo

Cork

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

Fantastic

Very good

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

Very good.

Faye Gorman

AXA Insurance - Ireland

9 years ago

Hi John

Thank you for taking the time to rate AXA's service

Kind Regards

Faye

Uzticams klients

Verificēja Feefo

9 years ago

Customer service was good, helpful and responsive. Agents were knowledgable and responded in a friendly and professional manner.

Uzticams klients

Verificēja Feefo

9 years ago

I deal with Mary she was excellent she had great personality got good value too

Very good

Laura Hagan

AXA Insurance - Ireland

9 years ago

Dear Eileen

thank you so much for leaving such a nice review.

Do you know what Marys surname is, as we would love to pass your kind comments on to her?

Laura

Uzticams klients

Verificēja Feefo

9 years ago

Sometimes Good, Sometimes Bad

I rang 3 or 4 times about my renewal. Most of the time it was efficient and painless. However I was unlucky enough to get an idiot answering the phone the last time I called.

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Kieran,

Thank you leaving feedback. I apologise if your customer service experience did not meet your expectations. We try and provide an efficient and straight forward service but seemed to have failed on this occasion. Thank you for your continued customer and we look forward to impressing you the next time you have to contact us.

Regards

Paul Monks

AXA Insurance

Trusted Customer

Verificēja Feefo

Galway

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

The service is impeccable

Their courtesy is impeccable, I have nothing to add or comment about that.

Uzticams klients

Verificēja Feefo

9 years ago

Disappointed

This year I tried to change my house and contents insurance to AXA to join my car insurance with you, but was refused as my old house was recently rated as a listed building. However my existing...

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Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Mary,

Thanks very much for taking my call and leaving your feedback. I am sorry that we do not compete in the particular area of the market that would cover your property. We are quite limited in the type of property we can accept and hope to expand our portfolio in the future to cover all of our customer's needs.

If you have any queries, please feel free to contact me.

Regards

Paul Monks

AXA Insurance

Trusted Customer

Verificēja Feefo

Portlaoise

9 years ago

Ko Trusted Customer teica par AXA Insurance - Ireland:

Excellent

They are brilliant

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AXA Insurance - Ireland pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?